location, quality dining/food, always attentive to our needs, the pools and slide

I disliked nothing.

Wifi service is horrible

The service and staff at the Ritz Carlton Dove Mountain was excellent. All restaurants were great as were the facilities. We thoroughly enjoyed our stay!

The staff were well lead by someone who knows customer service. The fitness room was great. The dynamic duo at the pool Kimmy and Josh were a great pair. We challenged them to make up a greeting song and the next day we got our song and a dance. The small trays like learning craft cocktails and the guitar and drum player in the lounge was fun.

I felt the value could have been a little better. The pricing of food was good but the cocktails, wine bottles and beers I felt were overpriced.

Hotel accommodations and grounds were impeccable.

Seemed like the restaurants, bar and pools may have been a bit understaffed. Service was a little slow but still decent.

Wow, what a property! Absolutely first class location, if you are looking for this kind of place with lots of hiking opportunities and sports facilities.

Menu choices in the restaurants were severely limited. Like, really really bad. During our stay in Jan 2022 they were severely understaffed which made things like getting served promptly difficult. The biggest issue for me was that the AC in our room didn't work. They tried to fix it a couple times and offered to move our room which I guess was all they could do, but its still hugely disappointing to encounter such issues in a prestige property such as Ritz-Carlton.

Food was good, drinks were a little pricey

Drinks were a little pricey.

everything

having to pay fee for recreation each day when we didn’t use as we were gone sightseeing everyday and out to eat at night.

Everything

Not one thing

Great views, lots of actives

The room was too hot, even when I turned down the ac it took a while too cool down.

Breakfast was okay

Satisfied with everything

Nothing

We stayed here with our kids on our way to California for Summer Vacation. Our kids LOVED the pool, and we did too! The staff was so friendly and helpful. Everything about our stay was Wonderful!