The bed was awesome

The shower curtain wasn't long enough water kelp coming out on the floor, and the pressure washing noise outside our window was not good

I confirmed my room with the property front desk at 2pm on the day of check in and told them I would be arriving late. I offered to prepay my room. When I arrived at 8:40pm my room had been sold to someone else. I was then sent to the NASTIEST hotel (dirty socks were in the elevator, the room smelled of BO) in the city 17 miles away from the cancer clinic where I had an appointment the next morning. This hotel was virtually across the street from the cancer clinic. This was a horrific experience on top of the fact that I had just been diagnosed with stage 3 lung cancer!!!!!!!

EVERYTHING!!!!! See the notes I wrote above! When someone calls the property to confirm a room and advise of a late arrival apparently it is VERY IMPORTANT SO DON’T GIVE AWAY THEIR ROOM!

The location was ok and safe. The staff was friendly.

The king size room was supposed to have a sofa bed abs didn’t. I was expecting breakfast to be included with the reservation, so the fact that it wasn’t was disappointing.

Na

Na

Front desk attendant was very personable. Loved having a balcony. Room was clean and quiet.

Hallway carpets need cleaning/replacing.

very convenient to location. and the staff was very friendly and helpful.

The staff went way above their responsibility for making our stay a great time!

Breakfast choices very limited.

close to restaurants and shopping. great area to stay

bathtub had mold. the hallway is extremely warm also our air conditioner didn’t cool well, eventually it worked but we’re thankful the weather was cool outside.

They have the friendliest people making you feel so comfortable

Nothing

Rooms were big,clean and updated

Nothing

Front desk clerks

I was charged the incorrect amount and now I’m having to contact everyone regarding this