Primer fiasco: nos dan una habitacion que no tenia la cama hecha sin sabanas ni nada. Segundo fiasco: en la siguiente habitacion encontramos croquetas de perro, la dejamos ahi y al dia siguiente, ahi seguia la croqueta, señal que no aspiraron bien la habitacion. Tampoco rellenaron los botes de agua pura. Tercer fiasco: habia dos camas en la habitacion y un cama estaba super mal hecha, las sabanas tocaban el piso! Cuarto fiasco: alguien del personal de aseo, toca a la puerta en la mañanita y nos pregunta ; a que hr piensas salir y dejar la habitacion?👀👀👀 preguntamos en recepcion que por que alguien toca a la puerta del cuarto para preguntar a que hrs se van? Habiendo telefono en la recamara y siendo supuestamente hotel fino no me esperaba eso!

We enjoyed our stay so much!! Kid friendly and perfect for the holidays! Elf savenger hunt was so much fun. All of our meals were delicious. Staff is excellent!!!

Everything was clean and the hotel was easy to navigate through

Wifi should be Free to all guests

Great location. Really good facilities. Many options for dining.

Each guest room door and storage room door is designed to make the most noise possible. Staff starts using them at 7. There’s no option for using them noiselessly. Incredibly bad design.

Great location for us while taking in a Alabama Football game .. Roll Tide !

The pillow could have been better.

The pool area was beautiful but the whole resort was amazing.

We liked the walkability of the neighborhood.

It's quite far from metro BHM. Also, I felt like the service and property fell a little shy of the pricepoint/reputation.

The ambiance was amazing with a beautiful poolside.

No communication, zero information available to you. The spa is a joke! They don’t ask the proper questions/preferences for your session. room has zero information available; nothing to inform you of restaurants, spa, golf etc. Lack of Information made it confusing getting around the grounds.