The architecture of the hotel

The Staff and other guests at breakfast were very pushy,rude, and made me feel uncomfortable,and unwelcome. As a solo traveler dining alone is already uncomfortable enough.

Everything

A couple of staff wasn't to friendly

Very family friendly and safe! Enjoyed the indoor pool too!

No complains

Breakfast

Overcrowded, nothing worked, bathroom door didn’t close, the staff were useless. The front desk never answered the phone so I had to go downstairs and tell them that the in-room refrigerator wasn’t working. They said they’d have someone from “engineering” come up and look at it, but nobody ever showed up. I will not be returning to this hotel.

I loved our room which was surprisingly spacious. The ease of getting to the OU campus was great. We also loved the view of the runway at Westheimer and were able to see our daughter come in for a landing. The proximity to dining and shopping was perfect.

While I appreciate the ability to get the room key on our phone, there was zero interaction with staff which still seems odd…but wouldn’t stop me from staying again.

It was beautiful and the staff were so kind and accommodating. Every morning we went to have breakfast and it was beyond what we imagined or were used to. Donna even gave my kids cereal for the road trip home! Housekeeping was fantastic and quick when we needed towels or anything.

checked out due to bed bugs in all the beds. terrible

bed bugs crawling on my daughter's pillow and in all the beds

Super friendly staff, clean and luxurious furnishings. Love the breakfast that was our favorite. Eggs and pancakes made to order! So gooooood!! I’d give them 20 stars if I could! Will definitely be back! Oh don’t forget to tip the cooks. They work hard and was surprised to be one of the first people to do so.

Shower water was not as hot as I would have liked it to be.