The staff was excellent it was extremely clean the cooks and staff were friendly everyone greeted me with a smile I felt very safe and secure which is a high bonus for women

location

door was hard to open and close

the property was clean and well cared for.

hire more staff and train them well. the poor front desk gal was a trainee, alone on a Friday evening with a line of 5 people to check-in.She was amazing but definitely could have benefited from a second at the desk. The breakfast staff was lackadaisical at best. polite and served one coffee and then wandered off for 20 minutes before we had to flag someone down to place an order, which we had to eventually cancel after waiting another 20 minutes for 2 orders of eggs.

It was convenient to a park.

The lighting in the room was inadequate.

All

Nothing

Location

It was loud and therefore it was difficult to sleep. The breakfast wasn't included.

Great hotel, awesome location, friendly staff

Excellent restaurant. Both evening dinner and breakfast were excellent. Polite and friendly service. Beautiful location but I wouldn’t have known if I hadn’t discovered it by accident since our room was on the boring parking lot side of the building. Why not a little map for guests showing them the beautiful river walk at their doorstep.

The low toilets are uncomfortable for older people. This really upset my spouse who vowed never to stay at a Hilton Gardens again.

location

not able to get a water front view

Very friendly staff. Spacious rooms with river view, big terrace towards river, nice atmosphere in lobby, bar integrated in lobby offering local beer, good pool and laundry facilities (washing powder available at front desk).

Bad lights in room. Old, loud, annoying air conditioning.