Lobby, bar and pool area was great! Beds comfortable

We were put in an older section. After we settled in they did offer to move us which was nice but we decided to just stay because we were there for one night. The staff was exceptionally nice!

Location, staff excellent, grounds well kept, quiet, beds comfortable

Our room had something spilled on carpet that hadn’t been cleaned up and table had been shoved into Sheetrock wall. I reported these things when we got to room to make sure the staff knew.

Duur , matig en eentonig.

Great location, nice pool, hot tub, bar. Laura was great.

Crazy pricing for food, drinks. Charges for ordering takeout, silver ware. Rude bar tender. This hotel has been remodeled several times over the years yet still no one has installed vents in the bathrooms so it remains musty, moldy smelling.

Great location right on the beach, easy access, allowed us to check in early

Odd hotel, full suite property and clearly not full when we were there, we were ‘offered’ various upgrade options but as stating only one night declined them. Ended up in a remote suite with no aspect as all and a patio door opening onto a dark corridor. Charged $35 for parking even though realistically that’s the only way to get there, on the same trip we paid $10 for the ocean front at Santa Monica. Restaurant nice but limited choice and they say it’s sharing plates but many are not, odd

Beach property was a plus

Staff and fixtures in room were inadequate

Loved the whole vibe! We were celebrating my husbands birthday and it the whole ambiance is just so peaceful. The grounds are beautiful, the beach is at your fingertips and don’t get me started on the bed! The bed and pillows were soooo comfortable!

We did not have the best experience with the Ox and Ocean restaurant. We went for dinner and the hostess told us it would be about 20 min wait, not too bad. At the 20 min marker I went to check to see how much longer, just to find out how he hostess sat another family under our name. Still not a big deal, told the hostess I’d wait for the next available spot. I look around and see a few spots open near other customers, figure we will be seated very soon. Another 20 minutes pass and I go up to the hostess to inquire about our table, she says your still on the waitlist it will be a few minutes. I did not accept this response so I politely tell her that we have been waiting for 40 min because of an error made by the hostess staff, then I point to an empty table in between two families and say what about that table. She starts looking at her iPad and then has me follow her to a different table. Not once did the hostess apologize for the mix up etc. I know it’s off season so that may explain how understaffed the restaurant clearly was. We are seated and are greeted by a very kind waitress, she takes our drink order, then like 10 min later another waiter comes to take our drink order. We explain another waitress already took our drink order but he continues to retake our drink order. So about 20 more minutes for our drinks. We order side of potatoes as an appetizer, it arrives and it’s like warm, almost cold. We finally order and after about ANOTHER 20 min my husband has had enough. I suggest he go lay down in the room since he is not feeling well, and I ask the waiter to pack up our food. I wait about 10 more minutes and the food arrives, the I wait another 10 minutes for the check and finally check out. We paid close to $200 for our dinner that was not pleasant at all. When I arrive upstairs (less than a min walk) surprise surprise the food is cold. Thank goodness our room has microwave.

decent size room. easy access to beach.

it took me almost 30 minutes to check-in.