Elevator was out pretty much the whole first day which made it difficult with 20 girls and softball team.

Location is great! Breakfast was very good and the lady over the kitchen was a treat! She was very sweet. Susan at check in was also very personable! The building, itself, was clean, but clearly it is time for more updates. Lighting in rooms is a little dark. Beds are very comfortable.

Building is in need of more updates-some wallpaper is coming off the walls in the hall way. Lighting in room is on the yellow side. Dark lighting. Bottles of shampoo, conditions, soap need to be lowered in bathtub. Little high for short people.

Breakfast was just ok

Hotel needs updates

Location & bed was very comfortable

Reservations were not honored....was given a king, not 2 queens for 3 adults...over booking they said

The room was comfortable & close to where we needed to be.

I was double charged. I paid Booking. When I arrived at the hotel, I was told I needed to put a card on file. Normal. I checked out this morning and nothing was said. No paperwork given. I later noticed that Hampton had charged me for the room. I'm waiting for Booking to contact me. At this time, I have paid $350 for a 2 star hotel room for one night. I feel robbed and tricked. I have never had this issue with booking.com. As it's a holiday, I hope to speak with someone tomorrow.

convenience

rooms don’t look very nice, dirty

Great location and friendly staff. Meredith was so helpful and welcoming when we arrived.

we have been billed twice by booking.com and Hampton Inn. please help us get this resolved

The room was spacious and very clean.

The bathtub could use an update.

Location was perfect for everything we needed during our stay! Beautiful and clean rooms.

it was clean

staff was useless, they had idea on how to handle my reservation. they were confused with booking.com, forced me to call Booking.com. didn’t know WiFi code, couldn’t print receipt. upset other people trying to check in. i almost left…Hampton Inn better figure out how to train the staff

Hotel was nice and clean. Even got new mattresses!!

Get rid of the Swallows. They crap on everything!!!!!!!

location

The receptionist was not very friendly or helpful.

Location

The breakfast was very crowded and I felt overwhelmed by so many waiting to get to the food. for the price we paid/overpriced for the service. The front desk could use some customer service training and the cleaning staff was knocking on our door before we were ready to leave and it wasn't close to check out time.

Location and breakfast

Tv was small

Location! Quiet!

Bathtub was a bit moldy

Close to our location, great breakfast, and friendly staff.

The walls are so THIN. I could hear everything.

I chose this hotel because we needed 2 rooms and a hot breakfast. It was awesome, we were very happy with everything.

Nothing

Friendly staff. Super easy check in. Rooms were very clean

The size of the hotel was small considering it is a Hampton. And the parking lot was not very well lit.