The tv

Construction zone, over charged, long wait to check in, loud, cold and uncomfortable

Did not have breakfast location was ok alot places around and was off the highway

What I didn't like was that I wasn't informed it was under remodeling when i had areived place looked abandoned and only one elevator worked should get some money back or something but other than that was ok

Okay

Elevator didn’t work our unit was on 5th floor, check in said they would assist us with luggage they did not! Spouse is on chemo so we had to stop for her to rest every other floor. moving us to another room on a lower floor wasn’t possible why? Room was lacking in housekeeping and disjointed in layout. Hotel was in the middle of construction which we had to walk thru to get to the stairwell, signed up with Hyatt expecting to treat ourselves to an upgrade from Hilton, it was not! Much closer in comparison to econolodge.

Location

Renovations being done and no hot breakfast

The hotel was undergoing remodeling so multiple amenities weren’t available. There wasn’t a hot breakfast, only a grab and go continental breakfast. The room was very dusty. I could write my name in the dust on the lampshade! I realize they were in the middle of a remodeling, but quite a few places still looked beat up and not well maintained. When I booked there was no mention of the remodel or lack of stated amenities. When I told the front desk staff about the dust in the room, he just said “okay, I will tell the cleaning staff.” He didn’t even apologize or say anything else. Seems that more training in customer service would be valuable. The room didn’t seem finished at all. There wasn’t a microwave and there was a vacant odd space in the room like it wasn’t completed yet. I will not be staying at this hotel again.

It was close to I70

Was suppose to be handicap accessible yet had linoleum floors! VERY DANGEROUS for an amputee! No carpeting, no hot breakfasts, pool was closed, shower was broken, bathroom sink was broken, bed was super uncomfortable, no phone or coffee maker in room, refrigerator didn’t keep anything cold & we forgot one tooth brush and they didn’t even have that!!! HORRIBLE STAY!!

Clean. Comfortable beds.

It was under construction. That was not disclosed prior to booking. Room was spacious but empty of most comforts. Clearly waiting for the new furnishings. No hot breakfast due to remodeling. Coffee was like weak tea. Horrible.

The hotel was being renovated, our floor was almost finished.the bedding was clean and the mattresses very comfortable. It was easy to get to and quiet. The bathroom was clean though a little tight.

The furniture was beat up looking. The renovations interrupted kitchen use so there were no hot items for breakfast, which is one of the reasons we chose the hotel so that was irritating. We also chose it for the outside pool which turned out to be green and out of commission. However the charge for the room was reduced which made us feel better about having to go out for breakfast instead.