Placement to the beach.

I have been there in the past many times, but not since it’s been under new management. The most disappointing part was that the day that I arrived there was a marathon that closed off the street access to the hotel completely. I only found this out from my Uber driver on our way from the airport, the hotel never bothered to let me know. Even though I had reached out via booking.com ahead of time to ask about early arrival. When I called, I tried a few times to get ahold of someone, and no one answered my first 2 attempts. Then on my third call I tried the consierge option on the hotline and I said we were having trouble getting the hotel, I’m disappointed no one told me this was happening and the staff hasn’t been answering the phone. The first thing Victor said all offended to me was” I don’t know why you would say that, I’m staff.” I Clarified and said well I’ve called twice already. How am I supposed to get to the hotel? He said I could get off at the mall and walk over. I said, no, I am very familiar with this location I’ve stayed here many times in the past and I’m not walking close to a mile with 200 lbs of luggage. All in all he was rude and not helpful, and starting my stay off on a bad vibe. Lastly, the hotel isn’t as nice as it once was. Less amenities, less clean. Probably won’t stay here again.

The house keeping team especially Mary was great. Our room looked great every day. The location so close to the beach was ideal because we love being in the water.

High floor overlooking marina was awesome

Pricing for beds by pool way too high

Everyday the staff clean mu room

The carpet it was dirty and the toilet seat was loose

The place is stunning! Great spot, kind staff, and killer views! Close to everything! Already thinking of coming back!

Lokalizacja w porządku, łatwo znaleźć hotel, parking w konkurencyjnej cenie.

Zero izolacji akustycznej z dworu, słychać wszystko a często po ulicy jeżdżą hałaśliwe samochody z głośnikami grającymi bardzo głośno - spanie bez zatyczek praktycznie niemożliwe

It was a wonderful location, close to quiet beaches. We even saw a turtle! The towel service was great. Rooms were comfortable and spacious. The cleaning staff were amazing. The restaurant was well located and the children’s menu was good. The pool was nice and clean. It was great to sit and chat by the pool with a drink or something to eat. Big comfortable beds. There are shady rest areas that lend themselves to relaxing. The ambience was relaxing and enjoyable. The lei making workshop was a must do! Cathy is great! Very family friendly!

Some restaurant service could be improved. There were several amazing servers.

Great location Pool and bar facilities were great

No buffet breaky option

Konumunu, personel güler yüzlülüğü ve temizliğini

de locatie, de kamers, het vriendelijke personeel.

geen schoonmaak aanwezig. je krijgt een nieuwe kamer ipv dat ze je kamer schoonmaken. heel bijzonder.

Great services and cleaning

The parking service is expensive

Location allowed walking to most activities. Close to the beach and Waikiki strip.

Not quite a Hilton resort standard, needs uplifting and a bit tired. On-site restaurant can do with improvement.

Very good. The set up.

Nothing.

客室、プールが全体的に白とウッド調でシンプルでおしゃれ。 リゾート感があって雰囲気がとってもゆったりしてる。 アラモアナセンターまで徒歩で行ける。 部屋に電子レンジがついている。

ロビーに上がるのにスロープがなく、ベビーカーを使用していたので毎回階段を上げるのが大変だった。ベルマンは手伝ってくれなかった。 毎日リゾート税が41ドル加算される。 浴室に浴槽がなくシャワーも壁付きタイプだったので幼児の入浴が大変だった。

Location and gym facilities.

The lack of housekeeping and room service.

Location was good

No housekeeping. The rooms were very tired and it needs a good overhaul

Amazing Hotel! Family Friendly Hotel, Free kids policy, Our room upgraded to Marina View, 1 bedroom suite, with double balcony, perfect for longer stays. closed to everything, has happy hour every afternoon. great pool.

Just keep in mind if having big strollers like uppababy cruz or vista, the lobby has no stroller access. but the staff are very friendly to help, so no problem at all.

Great location, good view and pleasant decor. Good facilities.

No housekeeping for the entire booking, had to phone reception to request for replenishment of items on a daily basis and no pre-warning about this. I would expect ceramic plates and metal knives and forks with breakfast and evening meals rather than paper plates and plastic cutlery.

Good location. Good value

There was mold in the bathrooms.

Reasonably priced parking on site

Restaurant facilities were basic, paper plates, plastic cutlery, uninteresting food

beautiful spacious suite, direct beach access

The pool facility and location.

it was very disappointing to find out on arrival after sis I Duvall you booking a hotel room to receive room service that the rooms weren’t serviced. it was very unhygienic after nine days not having the carpet vacuumed.

friendly staff, cleanliness, good location, quick and easy access to a variety of places, and comfortable.

bathroom door and wall shutters on bathroom. no actual privacy because of sliding door and shutters.