Loved it all

Nothing everything was perfect

great location, beautiful scenery.

staff not too friendly. uncomfortable bed, coffee maker not working (even after (replacement). asked for final bill, was told it had to come from booking.com

We love the staff, the chalets and the grounds of Pines Resort. We enjoyed the shops and dining at Duceys.

The layout of the master bedroom was a little cramped with a very large dresser on one side of the bed could have been better.

Nearness to lake. Comfort of room and appointments. Staff couldn’t have been nicer and gracious.

Minimal handicap accessibility. Staff informed us only one room in the facility was handicap accessible and someone had a long-term rental. Store fronts have minimal accessibility as wheelchair ramps were not available. Hard to travel with wheelchair-bound partner because too many facilities provide minimal or inadequate facilities. The Pines tries very hard but if my husband was completely wheelchair bound we couldn’t stay here.

The scenery and spacious chalet were the best parts of this trip and stay on this property. The space in the chalet would be fun for a family getaway.

We didn’t like that we were directly attached to another chalet, so it was hard to have privacy on the balcony, which was huge reason we wanted to stay there in the first place. Then the smoke/carbon monoxide detector started beeping every other minute around 2 AM and continued beeping until we checked out. Needless to say, I did not get a good nights rest, it felt like I got no rest at all, and this was my birthday. When I told the front desk staff at check out, they said “we’ll have someone change the battery’s,” and there was no effort to make this right. This was a $400 a night room. Hearing that loud beep all night, unable to sleep, and then having the staff not give a damn was so disappointing. This was supposed to be a fun getaway birthday trip. Had that not happened (the smoke detector stealing my sleep) and we had a private balcony (not hearing our neighbors conversations and cigarette smoke), this birthday getaway would’ve been perfect.

The lodges and proximity to yosemite.

It was a little tired, but already looking to rebook.

anyone involved with the Pines was great in every way, from the moment we arrived till the time we left.

only the four o’clock check - elven o’clock check out. your skimming five hours of a day. just a bit excessive.

privacy and atmosphere

nothing

The view from room was excellent, was large and bed was comfortable.

Paid for a Spa suite but the spa did not work, the tub did fill but no jets. Also the tub fixtures were very loose, almost falling off with only being connected by the water supply lines. Cobwebs.

Disgusting. Was the worst maintenance ever seen. We had blood on our bed sheets and the carpet was so dirty that our feet were black walking from the bathroom to the beds ( 5 ft).

Disgusting. Was the worst maintenance ever seen. We had blood on our bed sheets and the carpet was so dirty that our feet were black walking from the bathroom to the beds ( 5 ft).