Clean and comfortable and good sized room

The ac didn't work in our room and we had to switch rooms

I loved how welcoming the front desk was and she helped me change my information for my rewards. She even had a conversation with me and talked to my girls.

Could have used better food for breakfast. Offered more drinks. More room to eat.

clean rooms, well appointed

breakfast lacked some of what you expect today.

swimming pool and having a ground floor room, far enough away from the interstate while still being easy access

The entrance, hallways and room were all very clean. The breakfast was very good. A staff member opened up the conference room for us to eat our breakfast due to breakfast area being full. Pool was excellent.

It was clean & comfortable. Kent was at the front desk at checkin and was extremely helpful with inf information about the area including Hastings whe where we were heading the next day.

Checking out Sunday morning about 10am I was unable to get a receipt. The woman at the desk said since I booked with booking.com they had to email me a receipt as she couldn’t get into site. This has never happened before and I usually book with booking.com and get a receipt at the front desk.

Room was clean, large and had good amenities.

The breakfast was low quality and inexpensive, food taste was bad.

It was quiet and the best mattress I slept on of the hotels I have stayed at. I had the best nights sleep.

All was great except the thin walls. Other people were loud. The breakfast was awesome. Thank you.

Maybe a room that was quite. People next to us was very loud.

Cleanliness.

Nothing.

Room was nice and comfortable. Very clean. I needed to add a night due to problems with my motorcycle when I arrived for the first night and I was able to do so with no problems.

Laundry was small and the washer door was out of alignment the slot to insert you quarters is loose and looks like it is missing a screw and needs fixed plus there is just one washer but two dryers and other Best Westerns I've stayed in had free washers and dryers. People slam the doors and I also asked for a top floor room and did not get one even though the place was empty I was told they were already booked!! The person above me was very noisy and constantly stomping around the room you would think the dude was 500 pounds but he was a very skinny dude!!! I seriously doubt the top floor was all booked!!!! The kid working the front desk said it was his last day and didn't a damn!!!! The place is not very sound proof either!!! I don;t seem to be getting my points either I have stayed at several Best Westerns and I have zero points!!!! I have 2 accounts as well for some stupid reason you people need to get your act together!!!!!