located

room smells like a pee

Staff were brilliant room clean as advertised freeway noise louder than expected as door was not completely air tight bring earplugs and it’s fine.

Would have really liked a kettle and even instant coffee tea for a coffee/tea but instead walked for 35 minutes round trip to buy a coffee at the gas station.

When taking a shower, the water had good pressure.

When we got there, I checked in, and the desk girl told me there was no downstairs room available and gave us an upstairs room. When we got to our room, the room was not made and in shambels. I went back to let the desk girl know, and she said, "I'll put you in a downstairs room." We then went to that room, and the toilet was not clean, and the bed sheets were really thin. People were also walking around all the hours of the night. I will suggest staying elsewhere.

Got there was given a room supposed to have a refrigerator and microwave but no microwave but was clean and had a refrigerator. Then the next morning was asked to move to another room saying there was a problem with the air conditioning which there wasn’t it was working great and not making any noise had no issues. But was made to move rooms they said it would take 20 minutes to move rooms to be ready but it wasn’t we waited for over 3 hours and ruined our first day of our trip ! Then when we finally was able to be moved even though we didn’t need to but they were making us move. We were moved to a different room had no refrigerator nor microwave and it smelled terrible so bad we took our concerns to the office immediately and they said will bring your refrigerator. They brought us a broken refrigerator didn’t work they promised and another one and never brought us another one never did anything about the bad smell then we had a lady that was in two rooms down from us, and 221 was harassing us the whole time we were there we never bothered her never said anything to her until we got tired of telling her to stop harassing us and go away, so every time she came out we had to go inside our own room to get away because of her harassing us. Meanwhile, the office knew all these problems and did nothing. We should have a refund or a discount due to these difficulties.

The bed was dirty . Floors were dirty. I dropped the pillow on the floor by accident. When I went to pick it up a hair ball was literally stuck to the pillowcase. Bathroom towel had a long red curly hair stuck to it.

Nothing. The door was hard to open. The card reader wasn't working properly. Then the door was difficult to close and lock and latch properly so I didn't feel secure. No refrigerator and no microwave and the ice machine was out of order.

Upon check in I asked for a late check out and was told I wouldn't be given my deposit back if I did that. I called in the morning to request a late check out and was reluctantly granted until 11:30. At approximately 11:24am one of the male employees walked in on me, I was naked/getting dressed and felt very much violated and disrespected. When I called to make the reservation I was quoted for $50 deposit and when I arrived the girl insisted it was $60.

excellent value, good customer service

too noisy all night long. Honestly, I think the room to the left was either having a party or drug foot traffic throughout the night

Cable

Internet was worst ever