great location near Lewes and Rehoboth… nice big well kept room, good view, very good value

front desk experience only okay… one person trying to help everyone while 2 other staff right there ignored others trying to check in

everything!

nothing

room was very clean breakfast was also good loved the waffles

i didnt dislike anything

An enormous dog barked the entire first afternoon of my stay. Made napping unbearable. I contacted front desk.

There was a problem with my reservation and it was handled professionally and very courteously.

Nothing, it was an overall great experience.

Clean and comfortable. Very close to high school for our Grandson's State Wrestling Championshios

They were wonderful. Let us come in earlier due to wrestling function started early afternoon.

location and price.

when I arrived it was nothing compared to the photos. it is more run sown than I saw on booking.com. The room I originally booked, the toilet needed attention so I requested another room.

close to stores and restaurants

carpet in the room with having a pet .

has everything I needed and the staff is super friendly

NA

The hotel was convenient to what we were doing

Breakfast does not have much of a choice.

Everything went well. I have stayed here before and already had written a review giving the Heritage Inn a 5/5. Again, I give this hotel a 5/5, but this time I was even more impressed. An unusual situation occurred and I explained this situation to Kathy, the general manager. I must say Kathy assisted me with this situation and she went above and beyond what she needed to do. Janet, the front desk manager, was very cordial and made sure we knew how to get to Crust and Craft (excellent) which was very close to the hotel and has 1/2 price pizza on Tues + 1/2 price sandwiches on Wed during the winter session. Trisha, the night auditor, was very helpful and very attentive to the breakfast area in the AM. I had the opportunity to meet LU, the head of housekeeping. This hotel is very clean and I heard 2 other residents in the hospitality business say the same thing. The housekeepers all should get a raise. When a hotel is cleaned, guest want to return. If you don't want to feel like a number and want to feel like they really care about you, come here.

The fan in the bathroom on floor 2, 3, and 4 constantly stays on (not on floor one). I must say I didn't see any mold in the bathroom. One hears a very low muffle. If you close the bathroom door, you can not hear it.

Then nobody bothered you

Staff wasn't very friendly

nice location

selection at continental breakfast was very limited

Staff ,price and close to my job Beebe Medical Hospital

Need like bacon, home fries and eggs

The staff are very friendly! The lock on our sliding glass door to the patio was broken & anyone on either side of our room could enter , but it was fixed immediately after mentioning.

They only advertise 1 Deluxe Suite on their website , 925 sq ft with large jetted tub, really nice furniture , fireplace .. However they have 4 of these Deluxe Suites so the one I thought I had purchased was not at all what I expected . That was disappointing. We got the Coastal Suite and not the Honeymoon Suite. Our suite was roomy , clean , we REALLY enjoyed the large jetted tub and our bed was SUPER comfy. We just expected an entirely different room.

convenient to anything and everything.

the door needs fixed to room 208 especially if it’s a handicap room. other then that we had what we needed and the staff was very nice tv channel list layout of hotel as to where the ice machines/vending machines are