Beach staff Parking and john and Al from shuttle staff Cleaning staff

Location Shuttle service ( besides John and Al) Front desk staff

The way they handle beach chairs is not very convenient, you need to wait for them to bring them to the beach, often they cannot bring all the chairs… so you’re there on the beach without umbrella. it’s super pricey for what it is. The pool is mini, the hotel is like a motel, and it’s a 20mins walk from all the restaurants

The Icona is beautiful! Updated very nicely. Our room and bath were super clean; the cleaning staff did a wonderful job. The bed was extremely comfortable. The Icona is a little north on the beaten path, so it was quiet and relaxing. The pool was small but enough for the people who were using it; it was clean and lots of lounge chairs were available poolside. There were only 36 parking spots for 52 rooms, but once you parked you did not have to move your car again. The shuttle service took you ANYWHERE you wanted to go in Cape May and picked you up when you were ready to return to the hotel. John and Anthony, the shuttle drivers, were friendly, courteous, and great tour guides. Fabulous!

I would have liked a bar or cafe on the property but there really is no room. The pool towels were a little small.

it was clean, the parking was convenient, the staff were helpful and friendly. the room was immaculate and the beds were comfortable. we would definitely come back. it was nice they had an elevator as I was having knee issues.

Nothing

the location, parking and staff

price and no restaurant/cafe

staff was very helpful and courteous

NA

Nice place, great location!

Rooms need alittle sprucing up. Pricey also for hotel type.

smaller but very familiar

everything was perfect