The receptionist was really nice the night one The breakfast area was clean The rooms were clean except for some stuff Breakfast was good not many options

First driving people in ski mask around the property . Lady was sleeping outside the entrance door freezing cold. No water to drink . Door latch was broke Standing water in tub Breakfast people were rude and aggravated Heavy police presence alllllo around . The bed was weird Gap in our door looking into the hall way Just a really old feeling Mold in the soap dish in the shower Stayed in room 405

As I recall the facility provided a very comprehensive and high quality breakfast. Staff was very courteous and helpful

Nothing that I can think of

Nothing

The fact that it was dirty. The bed lining were dirty, like they’ve never been washed

Swimming pool n breakfast.

Alot of homeless on the streets.

Nothing

Our room had a clogged sink and we notified the front desk as soon as we got into our room. No one came even though they said someone would be right up. Then we left for dinner and when we got back, the water was still there! We called again. No one came. My husband went to talk to them at the front desk. Long story short, they gave us another room with 1 bed which we didn’t match the room we had originally with 2 beds since we were 3 adults. Again we were moved. So we went from the 2nd to 1st to 5th floor! We were traveling with my 83 year old mom who has mobility issues. The other bad thing was the elevator which stunk like pee and was so dirty, the downstairs bathroom had no hand soap, the backdoor to the parking lot was being kept open with a rock instead of keeping it locked. My husband Our room had a clogged sink and we notified the front desk as soon as we got into our room. No one came even though they said someone would be right up. Then we left for dinner and when we got back, the water was still there! We called again. No one came. My husband went to talk to them at the front desk. Long story short, they gave us another room with 1 bed which we didn’t match the room we had originally with 2 beds since we were 3 adults. Again we were moved. So we went from the 2nd to 1st to 5th floor! We were traveling with my 83 year old mom who has mobility issues. The other bad thing was the elevator which stunk like pee and was so dirty, the downstairs bathroom had no hand soap, the backdoor to the parking lot was being kept open with a rock instead of keeping it locked. My husband saw a big guy with tattoos all over, shirtless, and hanging out with a girl employee at the backdoor. The floors had no AC!! It was a sauna in the elevator and the hotel corridors. It was absolutely below hotel standards! It was unsafe and surrounded by druggees, homeless, and loud guests. It was like a Super 8 which happens to be next door with people hanging out like it’s a party outdoors.

Staff was amazing! Cheyenne (I believe) was so kind and positive. She greeted us with a smile, recommended dinner options, and was so fast to fix a small issue we encountered with our room. ( The door handle was broken, and we couldn't get in) We were quickly moved to another room. Bed was very comfortable. AC worked great. Pretty standard breakfast. I have no complaints.

clean rooms, quiet, with big parking

breakfast wasn’t edible

Staff is not well at coordinating. Had to explain my reservation multiple times while they kept interrupting me. My mom had another room, and it was super dirty. Not vacuumed, dirty shelves, restroom full of hairs etc. They had to change her rooms. Also, once I left they kept calling me about something they did wrong in check in and that if I could go back. Horrible staff lol most of them were really mean and rude.