Everything!!

Nothing

The food was excellent and staff was very nice. The room was lovely also

adult pool closed too early. spa services were limited during my stay. when I asked what was provided there was no menu. 3 staff members were there and I was told to scan a QR code even though there were no other clients at the desk. dogs are allowed in room, but not anywhere else

The construction noise really ruined our stay.

The breakfast was always excellent & Debbie was outstanding. But all the staff that we encountered were superb as well. The fact that they actually listen to any request we had made an impression on us. For instance, if we asked for catsup AND salsa or extra butter or whatever, it was always brought with our meal; we never had to flag someone down. We purchased a decorated Easter egg filled with M&M’s as a thank you gift for our next door neighbors who watched our 2 very spoiled cats while we were away & they loved it! She wanted to display it as artwork in their home because it was so lovely,,,we couldn’t agree more. They were all so creative.

i loved the service, the attention to detail and all the things you offer for entertainment, from the indoor pool to the arcade, the fact that you have a nail salon and a barbers ! finding the mini golf and soccer area. the Japanese garden, the private cabana areas. really great

just wish it was 2 queen beds and not full beds. $800 a night is very expensive for us but we really wanted to experience this amazing hotel. just a real shame the beds were so small. so we didn’t get a good nights sleep.

Lives up to the 5 star rating. Quiet. Clean. Contemporary. Comfortable. Great healthy clean food. I did room service for some of my meals. Located in walking distance of nice restaurants. Friendly helpful pleasant staff.

This is a reflection on Uber NOT the Four Seasons hotel. I couldn't get Uber arranged, due to errors on their reservations end. Uber did not recognize the Four Seasons Hotel as a pick up location. Strange since I had no issues with reserving my Uber ride to Four Seasons Hotel. Four Seasons Hotel staff recommended Ecocab if I didn't want to do the $190 option to the airport. I did not want to do the $190 option. Hotel staff arranged my Ecocab taxi pick up for 9AM. I took Ecocab taxi promptly to the Burbank Airport. It was $58 higher before a great tip with Ecocab taxi service. My Ecocab taxi driver was great. I want travelers to know that there IS a distinct price difference between taxi and Uber rides from Four Seasons Hotel to Burbank Airport.

Lovely room and beautiful bathroom with a fantastic view. Staff were extremely friendly and helpful.

The breakfast could have been better.