The location of the property was great and staff was friendly

Our room was not as clean as expected when we first arrived. The fire alarm system was hanging out of the wall which was caused us could not open the bathroom door and we knew it wasn't working and I had my kids so was also a safety hazard

O hotel e limpo, quartos grandes, ar condicionado que funciona bem.

Nada

I love the location. It was convenient for us. The price wasn't bad at all.

I didn't like that the maid came every three days and my room had roaches. We didn't eat breakfast because it was horrible.

The room, the pool and the cleaness

Breakfast was fine, location was great

Housekeeping should be more consistent

breakfast in the morning

requested room to clean on three consecutive days and the maid never arrived, I was told all i had to do is out in request at the front desk and did just that but they still never came up to the point of us leaving.

Location was great

The breakfast was a little hectic and housekeeping was only available upon request which we didn’t realize.

The location is central to restaurants and amenities.

Staff is courteous and professional.

The Hotel is in a GREAT LOCATION! It’s clean….

The A/C wasn’t as cold as it should’ve been.

The staff were very polite. The room was very clean. Also the food was wonderful.

N/a

The front desk receptionist that checked me in was very outgoing good  impression was on point.

the hotel didn't have any balcony in the room.

Location

Book a two queen but give a king with sofabed that was so unconfortible

The staff was nice and accommodating. Check in was smooth, fast and we felt welcomed by the clerk. Our television didn’t work after waiting hours for a technician and calling the front desk the agent apologized and switched our room.

The was tv was small and didn’t work, the beds were different heights, small and uncomfortable. The bathroom was tub looked dirty.

Water took a while to drain out and water was that hot in shower

The mattresses in room 218 needs changing. It's sunken, much to soft, especially for some who had a recent back surgery

location was near my destination

The facilities are run down. An exterior door was broken. There were garbage cans left in the hallway right near my room. There were caution cones left out all day. The hotel appears worn in general.

Location and the front desk are always professional and helpful.

The hotel needs more attention to detail, especially being in Plantation location. The room was dark...all 5 lights yellow with dark dirty shades. Found hair on ceiling in shower... grossed me out. Headboard needs to be wiped down and was not. Bed was not plush and seemed worn. Pillow sheet dirty...thank goodness brought my own. **Also small TV in room and volume controlled so couldn't raise past the noise of air conditioner.

Since the rooms with walk-in showers don't have two beds, the bathtub should have more grab-bars? Also, the basin being separate from tub/toilet is an odd set-up.

It was sooo dirty