Greated by great employee said my dogs were free, ate at old Chicago great restaurant with nice tap selection. Nice pool and grass area for dogs. Room was nice and cool for sleeping it was great!

My room had dirty towels in closet, not sure if cleaning people forgot it there. Otherwise decent

How close it was to the highway, restaurants, and shopping centers.

Nothing really, the parking lot is a little stretchy at night. It was a little rust in the bathtub and the wall was coming apart. Other then that, we loved everything.

clean, comfortable, updated property. Breakfadt was very good!

nothing

Location was great, though a little far from downtown. A favorite Pizza restaurant right in the building.

location, accessibility, convenience

dog crap in the hall way out of my 2 rooms had to get 4 different cards with in a matter of 2 hours of check in

location

room was not cleaned properly

location was great, gas stations and lot of restaurants around.

the only thing I didn’t like was the fact that someone prior to our visit must’ve removed the cover for all the cords on the nightstand so the cover was just sitting on the floor and there was an empty bag of beef jerky with it which made me wonder how housekeepers missed that.

Beautiful facility, very modern. Beds were comfortable, a/c worked well and it was very quiet at night. The breakfast had a good selection in the morning.

The indoor pool had mold....I didn't want to risk taking a picture with my phone that close to water, it was around the waterline and where the water runs through to get filtered. It also had a funky smell. The water level in the pool and hot tubs was also very low. I got the feeling the water was not the cleanest, my kids and I did not stay long.

Super clean, great amenities, comfy room

the elevators are located in a horribly awkward place! hard to find and depending on where your room is you may have to walk back and forth the length of the hotel! we finally found the stairs which was far better, but can’t do with all luggage, etc.

Staff was very helpful even though we kept deactivating our room keys. It was so busy and the staff evening and morning were all very nice and helpful.

No one thing, I will say it was the busiest hotel I have ever stayed in.

The amenities were above standards. Staff was very helpful and polite. Will definitely be a returning customer.

Nothing comes to mind that I disliked about this Hotel.

The location was great. Staff was helpful. Breakfast was great.

Rooms were very loud. We could hear every door slam shut. Beds were also creaky.

It's was everything I need and restaurant and bar is a plus

By me being a regular customer the price should be better

absolutely nothing!

I travel often to Joplin, MO and when I do, I always stay at this hotel. Not anymore! This time I booked two rooms about five months in advance. I always get a handicap room on the 1st floor? not this time. This time both rooms were on the 3rd floor, around the corner and down two very long hallways. The elevator wasn’t even close to the rooms and to top it off, DOGS WERE BARKING SND YELPING ALL NIGHT FOR THE THREE DAYS I WAS THERE! YOUR STAFF DID MOT CARE AND WAS UNWILLING TO ACCOMMODATE MY REQUEST WHEN I ASKED TO BE MOVED! I was told something about “there must have not been any rooms available when I booked” I find that extremely hard to believe seeing as I booked MONTHS IN ADVANCE!