Exceptional staff; very friendly and attentive. The property is well maintained and very clean and the beds were very comfortable. Upon arrival we found that there was an issue with the tv. Maintanence arrived promptly and could not resolve the issue, however the front desk quickly offered to move our room and we were delighted to find that we were offered a much larger corner balcony room. This was very appreciated and is just one example of the great staff. I also need to acknowledge the pool attendants and bar staff as they were excellent.

The walls are quite thin so noise from outside or from other rooms can be heard easily. Only valet parking is available so the price is very high, however this is stated prior to booking and it is expected given the location.

Hotel hermoso, todos los detalles cuidados, toda la cadena Palihotel es impecable y la zona es espectacular! Sin dudas se recomienda.

El valet parking es algo costo en relación al costo de la habitación

Great location, comfortable rooms, nice staff

Paper walls, expensive parking rate (we recommend parking your car in one of the nearby parking garages for half the price)

Comfortable rooms, well appointed with soft towels. Housekeeping very good. Clean bathrooms. Lovely staff.

There was no low fat milk available for coffee which was a bit strange as they had oat milk. Location ok but had to uber everywhere - neighbourhood felt a little unsafe to go walking.

Top Hotel, sehr individuell. Super Lage. Sehr schön gestaltete Zimmer und Poolarea. Sehr sauber. Nahe zu Bus und U Bahn. Tolle Einrichtung, beheizter Pool. Wir konnten im Januar darin baden. Wir hatten Poolblick mit Balkon. Es empfiehlt sich auf jeden Fall Poolblick zu nehmen, toller Ausblick. Andere Zimmer können Fenster zum Flur oder Straße haben. Hotel absolut empfehlenswert. Wir kommen wieder.

Es war alles super

We checked in very late, Derek at the front desk was super helpful and friendly. The location is fantastic and the hotel itself is super cozy with beautiful interior details which makes your stay even more comfortable. The cleaning ladies were always doing a great job.

If you have a room in the ground floor you will probably hear the steps and the running shower water from your neighbors upstairs.

The location is very central.

They gave me a room with non-operable window facing hallway, and I am not even sure it's legal to have a room like that. The room felt very stuffy, and soundproofing was horrible, I could hear next door person snoring all night.

- The room was very comfortable and clean! - Shower pressure was amazing. - Staff was very polite and ready to assist. This is especially true for the valet parking team. - Fantastic location. Lots of food options nearby and steps away from the walk of fame.

- Wifi was a struggle. Our room could barely get any signal, which prevented us from using it the entire stay. - TV was limited. No Netflix or other streaming services. - Breakfast options were lacking.