The hotel is recently update and has a warm vibe. The beds were very comfortable and the room was clean. The night staff and day staff were really great. I would def stay here again.

Nothing comes to mind.

friendliness of staff

Pets r allowed

clean, quiet, coffee, and great staff

it being on a main highway, i had nowhere to go take a walk outside.

Location, lobby&beds.

When we got there our fridge had leftover food from the prior guest. Half a sandwich, a bottle of water and ice cream in the freezer. Also the floor had trash between the beds.

proximity to Western Carolina University

The breakfast was great, and the staff were very friendly.

We were coming from a bad Airbnb experience. The location was great, the room was clean and very comfortable. The breakfast bar was above our expectations. The staff were very friendly and helpful. This will be our place to stay the next time we are in the area.

Pet friendly and Kind Staff

Horrible Breakfast, probably worst hotel breakfast have ever had.

Room was clean. Bed was comfortable. Staff was extremely friendly. Everything was exactly as described on Booking.com

All little things. Toilet paper was almost out, but there was another roll nearby. Conditioner dispenser in shower was empty. Lights in bathroom a little too bright with no option to turn some of them off.

Didn't end up staying.

Check in smooth, front desk staff friendly. Elevator had dried liquid on the floor. Were given a room that wasn't cleaned. Dirty towels in bath, bed and room not cleaned from previous guests. Returned to front desk to request a refund and left.

I‘ve stayed at almost every hotel in the area over the last 4 years while visiting my son, a student at Western Carolina University. This hotel really exceeded my expectations. While properties closer to the university or in downtown Sylva were either ridiculously expensive or just plain run down, most of the nicer and more reasonably priced options were one or even two exits south of Sylva. This hotel is RIGHT off US-74 just outside Sylva, so quite close to access both the campus in Cullowhee AND good food options in Sylva. It’s also extremely easy to find, very quiet, comfortable, and the breakfast was great. Just a terrific experience all around. It took trying out a ton of hotels, but this one‘s a keeper!

Nothing.

clean,recently updated rooms and friendly staff.

steep hill at the entrance