The new floors no carpet was great

The room walls were nasty booked non smoking room was placed in smoking room walls nasty from smoke multiple places that were I am assuming they were patching never was painted staff at check in very inattentive didn’t care Staff at check out regarding why we were placed in smoking room was not interested in it didn’t want help To have to clean my room before I could stay and spray due to old smoke smell after midnight is ridiculous The beds are hard as a rock and no one was able to sleep Never again will we stay here and I will be letting everyone I know this

cost, friendly staff

beds are hard, pillows hard, hair dryer didn’t work, windows weren’t fully sealed allowing talk from the night window to be clearly heard.

good location and quiet

our shower didn’t work

Clean and adequate for one night stay.

The room was very spacious and you could tell have been renovated fairly recently. The staff was friendly. Good location for us to easily commute to Cherokee, Gatlinburg and Pigeon Forge for the day.

The overwhelming scent in the lobby area, smelled like incense. It wasn't a bad smell, but for those who are sensitive to strong smells it would definitely be a problem. And the pillows were terrible, very thin!

freshly renovated modern rooms. very friendly staff.

everything. very clean extremely friendly staff great price, convenient location

no coffee maker

beside a river

Everything was nice and clean

The pillows was the only complaint....just needs to be a little thicker

The owner was very friendly, but the floor in the room i stepped through, there was also another place in the floor that was cracked and felt like it was gonna go through, i went up to the office a couple of times, and even upon checkout no body was there, we just drop our keys in a drop box. So i couldn't tell them about going into the floor at the bathroom door. There was mold on the faucet which wouldnt stop dripping. A very heavy constant light run more than a drop . And there was those little water flies congregating in the bathroom. I was very upset by falling when i stepped into the floor, since i have severe arthritis, a new knee replacement and other health issues.

All of the above, The desk manager was very nice when i saw him the one time at check in.