The staff were very attentive and helpful. The beds were very comfortable. The showers were amazing. My daughter loved the pull out sofa. Honestly the only downside was the pool wasn't heated. It is indoors so that was good but we tried a couple times and the water was a little chilly. Otherwise, we enjoyed our stay. We have no complaints. We felt safe and comfortable during our stay.

There was a lot of traffic in and out and there was a group staying across the hall that were very loud into the early morning.

The hotel was a great overall value.

The AC in my room didn't work, I spoke to the front desk when I was headed out of the hotel she advised they would send someone up to take a look. When I returned they had switched the Fan into ON Mode and the AIR CONDITION still didn't work and it my room was still very hot and difficult to sleep in. I was not offered resolution until 2 days later when it was too unbearable to be nice.

the room

Everyone nice, clean rooms and bed was very comfy.

Indoor pool water was cold

had a problem with first room air and manager came to help and beat us to our room to check it out and offered another room. staff were so great loved the stay

nothing

Great location, friendly staff. Cleaning team did a good job. Rooms were comfortable and noise level was tolerable. Kids loved the indoor pool even though it wasn't a heated pool. Didn't try the in house restaurant but the food always smelled good if we were walking by during service hours. Had 1 time that our key cards stopped working but the issue was quickly fixed .

Sofa bed was showing signs of age. Only had extra sheets for it. Would have been nice to have an extra blanket. We didn't ask for one so it may have been provided if asked for. Fridge didn't have a freezer and microwave turn table seemed to not want to fit properly but they worked. Might want to make sure the Keurig Coffee Maker is cleaned a little better. Our first cup the water heated but never brewed. Took the pod holder out, ran water through it in the bathroom sink and a good bit of "stuff" washed out of it. Dumped the water out of the reservoir and realized it had stuff floating in it so rinsed that out as well. No more issues after a good cleaning.

all things

???

Brrakfadt was amazing, the staff went out of their way to interact with my youngest and make her feel special. Delaton i believe was had name.

No complaints, even with a faulty card reader, they got me right through

very clean, friendly staff, smelled very clean, easy drive to airport.

nothing

The hotel is in a great location. It is right off the interstate, and the exit before or after in either direction is great for shopping and eating. Additionally, the hotel is on a great street. There are plenty of fast food locations to choose from, and again, you can always jump on the interstate and go either up or down an exit to get to sit down dining. The hotel was clean and quiet. The staff was very friendly and the room attendants were nice. There were no issues with getting additional towels and face cloths. The hotel also comes with an indoor pool. There is a lounge area in the lobby that is family-friendly. I and my two adult siblings shared the double queen bedroom with a sofa. There was plenty of room for us and all our stuff. There was plenty of storage room in the closet to house our luggage, and the refrigerator was large enough to handle our Togo boxes from dinner.

There isn't much to say here.. Overall, the place is great. When coming back to Memphis, we will stay here again. Some of the things that we wish were better communicated was about breakfast. If you reserved the rooms through a third party, you have to show them your reservations that you paid for breakfast. Additionally. Regardless of how many people you tell them are staying in the room. It only covers up to 2 people. Each person gets a $10 daily breakfast credit. You do have to order off the breakfast menue and anything you order over your credit amount is billed. Nothing other than coffee is readily available. You will need to call in or go to the bar and put your order in. The menu is limited. Although we paid for the breakfast options, we ended up just going to breakfast while we were out. Be sure to pack your conditioners, shampoo, and soap. I have never seen such small bottles it definitely isn't enough for one person, let alone 3. However, the Family Dollar is just a block over. It was not hard to just pick some up.

The room was spacious and clean for my family of six. We needed a quick break from every day life to. The pool was nice and warm

Traveled from WV to explore.

Nothing disliked at the moment.

Friendly staff, rooms

The price & having to pay for breakfast.