location, parking and close to food and shopping loved kitchenette, microwave and full size fridge

beds uncomfortable and hard as a rock. our 1st set of keys we were given were to a room that was occupied (awkward and dangerous feeling)

Nothing

Everything

Elevation was broken down and we were put on the 3rd floor. Health issues made the climb difficult.

The front staff was very professional and friendly made my stay easy

Everything was great. Clean room.

I paid through booking and it said I didn’t need to pay any additional cost when I arrived. But I was expecting to give them my card for incidentals. What I didn’t expect was to pay the same price that I was already charged. I told the front desk I already paid and provided my email, the booking reference and my receipt and my online bank statement. He said he didn’t see anything on his side that says I paid already, it was late and I had no strength to argue anymore. So now a week later and my bank is still investigating smh