good

good

I have enjoyed my stay at Double Tree, the views and the location are truly amazing. My last visit however was not pleasurable.

I invited my children to come visit and hang out by the pool. During this time my children and I were VERY uncomfortable. There were guests leaving the pool area when we arrived. At one point, there were guests looking at us through the glass pool doors as well as from the window on the second floor . My son asked "mom, are black people even allowed here"....after a few encouraging words, my children and I just left the pool area. We went back to my room and my children cut their visit short and went home. I shared my experience with the front desk staff the next day upon check out.

love the location

people fighting in hallway and the staff wake us up at 9:30am on a Saturday

Can't comment on the breakfast, didn't have any.

Room could have been cleaner - I realize it's difficult to clean the big windows overlooking the lake during the winter...

comfortable

loved everything

Location was great.

Noisy air conditioner.

the property is a beautiful one and it’s every nice.

they overcharged me for my room

Lovely location on the lake.

Charges for internet.

View was gorgeous

The lady that checked me in

Nice location, comfortable pillows, clean, thick towels, delicious cookies, shower head

$14 per person per day for breakfast, having to pay for parking, the most uncomfortable chair in the room, dated furniture

The staff was nice and friendly

Nothing