sheets were amazing, rooms were very clean

the process for the deposit

The location is great, parking is easy. The layout of condo number 168 was nice, especially having one and 1/2 bathrooms. Having an indoor pool and sauna Was nice, and requesting additional towels was easy.

Condo 168 was pretty rundown. There was a slight smell of cigarette smoke from a previous guest, and the carpets were very dirty, you could see tracks of dirt where people had walked over the carpet for years. We also found a little bit of hair in the bathtub. Some regular cleaning and maintenance would help this a lot, especially shampooing the carpet. The kitchen is stocked, but some things are mismatched and are missing essentials, like sugar and oil.

The apartments are super clean and have everything you need for a comfortable and enjoyable stay. Staff was friendly and very responsive.

comfy place. value for the money

nothing

everything. the suite was amazing and I am already planning to book for next year again!!!

to make it perfect, add a hot tub!

everything

nothing

The stay was good but the first floor bedroom smells like it had water damage in it and has a strong moldy smell

Room was just as described. Great staff.

Downstairs bathroom smelled of cigarette smoke but the lady at the front desk was nice enough to give us Febreeze.

The room was very nice and clean. Staff seemed very nice. Reservation and booking was easy

I didn't realize there was no hot tub, but that was okay. The po had alot of chlorine in it.

Room was clean as always.

Stayed 2 days but only given coffee for 1 day, this was a change from the last stay, disappointing..

very clean great apartment

nothing

It was the first time my family and friends stayed at the hotel. We booked 2 apartments and the 2 were very clean, modern and quiet. The kitchen is well equipped and has new appliances. The pool is wonderful and we also use the sauna. At first, we booked only to spend and New Year's Eve, but we liked it so much that we extended the accommodation for another day

the property was nice, well maintained and exceptionally clean

We had a 2 bedroom suite with 3 adults and 2 kids registered. their was only one extra very light blanket we had to search for. by the time we realized there were not enough blankets we called the front desk getting a message that they close at 11 but the had just closed at 10. The worst part was the family above us stomping around like something out of a zoo. It was extremely loud, not pleasant at all.

I have stayed at the Elwood for over 25 years off and on. It still is the best place to vacation in Wells Maine.

Nothing I didnt like. All positive.

The room was spacious and clean. I wasn't expecting a one bedroom apartment which I loved. Will definately bring the family back in the summer.

No staff at night.