We booked one night and didn’t have a lot of choices due to a last minute change in a soccer tournament. Immediately upon entering the room it smelled musty and we noticed a very poorly patched hole in the bathroom door. It didn’t seem thoroughly cleaned and all of the furniture was dated and/or chipped. Other people in the hotel were loud and slamming doors. We just stayed in the room with the door locked and left as soon as possible in the morning. I would never go back.

I like that it was close to the venue we were attending

it wasn’t clean inside, the sheets were disgusting, the bathroom had no toilet paper. overall it was definitely not a place I would recommend

The friendliness of the staff and the provision of new towels for the second overnight. Room clean.

The price was very high given the location but realized that this was a result of the Taylor Swift concert in the area. On the very first morning we received a wake-ip call at 5:30 am. They neglected to clear out the system. Having told the front desk we got anothr wake up call on the second mornikng. Hallway was littered with food debris and smellledd of non-breakfast foods in the early evening suggesting people were living in the rooms. Not issues in the room and when we asked for tissues they did not have any and instead gave us napkins. Overall the walls were suffed ll around and the hoel had a tired feel. Will not go back again.

quiet, comfortable beds

lack of amenities: no drinking cups, no facial tissues, no BR night light. Breakfast was lacking and the machine coffee was terrible.

Did not eat breakfast. I usually don't eat breakfast til later in the morning.

N/A

The location

The bed had a huge stain, I have a picture of it, no hot water, and the front desk staff member Sammy was extremely rude with an attitude

Convenient location

Booking.com did not send the reservation in a timely manner. It took me over an hour to check in, one of the calls to Booking.com I got hung up on. The other, did nothing to help. At 1am, clerk let me in but I got a call at 4am in my room because they STILL DID NOT GET THE RESERVATION FROM BOOKING.COM I got almost NO SLEEP AT ALL, this was a HUGE waste of time, money, and aggravation. Would have been better off sleeping in my truck at a rest stop, and would have gotten more rest that way. They had the NERVE to "generously" offer me a $25 partial refund for a $94 room I spent a total of like 4 hours sleeping in. Insulting customer service on their end.

The bathroom is very run down needs some remodeling

There wasn't anything in the bathtub to prevent someone from slipping in the shower.

Parking, checking in and Complimentary breakfast were a plus..

Bedroom sink instead of it being inside the bathroom

The complementary breakfast was great, the hotel was prefect location and the staff especially Raquel was very friendly and helpful

No king size bed available on the second floor

Quiet room. Comfortable beds. Windows that can open and have bug screens. Reasonable breakfast. Good train service into Boston.

Lighting in room poor. No breakfast coffee one morning as they had no paper cups.

close to highway. clean quiet

staff was not attentive a little short on phone.

the young lady who checked us in was in dire need of personality adjustment she needs to work on being more welcoming and making guests feel welcomed

The breakfast was good. I like that make your own waffles were offered. A nice variety of grab and go breakfast items.

You need to update your website.

Clean, updated

Initially was the price as it was cheaper than some others around; however, you could tell why it was cheaper.

We first checked into room 107. There was an odor in the room-musty, the floor was wet as we found out when we took off our shoes and our socks became wet; then we turned and looked at the door and there was no dead bolt on the door. So we went back to the main desk. The young man changed our room and we were in room 273. This room was much better and we left for dinner. When we returned we used the door past the main door. This door did not need a key access as the door was opened without a key card. We walked up the narrow stairs that was dark and dirty. I was not impressed and felt somewhat unsafe. There were loud noises until very early in the morning as the walls were thin and could hear conversations.

The staff was friendly.

It smells really bad. It was a bit dirty. There were signs of obvious water damage.