clean secluded

loved everything

loved everything about the property from checkin with the personal, professional representative to checkout.

nothing.

The ambiance was wonderful. Nice location 👌

The fire alarm system went off twice we were told to finally ignore the system but it was too much during our 25th wedding anniversary celebration.

the winery

very expensive not much included

Staff so helpful. Facilities clean and wonderful. Food delicious! Pedicures were amazing and loved the spa. Wine tasting fun and yummy. Mixology class a blast!

enjoy it all

every thing

saw a beautiful sun rise

hair was in the bath tub when I arrived and terrible service from wait staff

Location

NOT CLEAN…..Mildew on all outside furniture. Staff no friendly….

excellence

I loved the friendly and helpful staff. The restaurants were amazing and the grounds were beautifually landscaped.

My room had a roof leak and we had to swap rooms and the second room was in a worse location and with a lot more noise🤦🏾‍♂️

The courses and grounds are truly beautiful at Chateau Elan. Most of the staff are excellent, particularly the cooks and servers in the restaurants and the valets at the Inn. The meals at the Versailles were superb. Paddy's Pub was a lot of fun, too. Just the lakeside view at the Fleur de lis is worth a visit. We did not get a chance to have a bourbon nightcap at Louis, but will make that happen next time. The workout room has a sufficient variety of equipment and a lovely view of the pool area. The saltwater pool is a joy to swim in and perfectly comfortable to lounge around. We didn't spend much time in the room, which was fine, but the bathtub was divine - very large, very comfortable. (They should sell bath pillows in the gift shop, just saying.) There is a balanced air of elegance and comfort everywhere you go at the Chateau. Visitors are made to feel welcome to relax. It is the right choice of venue for special occasions (big and small), corporate meetings, or just a whimsical, restorative getaway.

At the winery we didn't taste every variety of wine, but the 12 we did try were mostly mediocre. The ports were pretty good. The tour and the charcuterie were good so the overall experience was worthwhile. Most of the staff were exemplary so exceptions glare. Let's just say that if someone tends to be dismissive or pretentious, the service industry is not a great career choice. It might have been preferable to have had the option to schedule restorative treatments around the noise from construction/repairs at the Spa. Some places have a service fee (aka built-in tip) but some do not. It would make more sense for that protocol (one way or the other) to be consistent, or at least to be transparent and clearly communicated. Honestly, we would visit more than once each year if the wine at the winery were better.

how nice everything was

not enough seating outdoors or covered areas

I enjoyed the room and service.

Pool needed to be cleaned regularly. A bit more entertainment to engage guests.

We felt very safe and secure staying here.

The bathroom sink seemed to have some plumbing issues as it drained very slowly.