Location location location

Lumpy bed pillows $25 parking fee

The location is great , easy to walk everywhere in the village.

Breakfast was very basic , not very good facilities for a hotel of its size.

Great location in Greenport village. The shower was great, beds comfortable.

But overpriced, and the continental breakfast was uninspired, given we were paying upwards of $600 for each room. (My breakfast at the Residence Inn was better.) One room was barely decorated, no pictures on the wall, no comfortable chairs. At over $600 a night I expect a bit more.

Location and cleanliness. View from our balcony.

Some kind of overhead lighting rather than all those lamps. Extra plug ins. More comfortable pillows and mattress. More of a designated breakfast area, more seating.

Beds, View, convenient location

A little noisy due to the highway

I like the location is right in the center of town and there’s a pool. Accommodations are very nice. Thoughtfully curated, I loved the leather chair with ottoman, which made it like Chase, I liked that there was a desk in the room so I could work, it was very spacious and comfortable. Bathroom was lovely. The accommodations were great. I have nothing bad to say about the accommodations. They have a sister hotel at the Sound View 5 min away where you can use their private beach and their pool, which has more people than this location if you want to meet new people. You just have to arrive and tell them that you’re at this hotel so that they don’t tow your car.

They don’t tell you that you have to pay $30 for parking, they don’t disclose to you at all until you get there. With all due respect you’re paying $500 for one night and you can include parking seriously. Then they tell you, you can park at the municipal parking lot but they don’t even give you good instructions on how to get there. You would think that they would have a print out of exactly how to arrive there and they would just give it to you like every other hotel. So I ended up parking on some side street and then the next day it rained, and they didn’t even have an umbrella for me to use to get to my car which I shouldn’t have needed because I should’ve been able to park in the parking lot. Every hotel should have an umbrella and then just let us know that you’re going to charge us if we don’t return it, at least have them available. I paid $500 for one night that’s ridiculous. The locations and the accommodations were great, there are just a few things that I just think were ridiculous. I feel like Parking should be free on a first come first serve basis, and if there is no more room in the lot, then you park at the municipal parking lot. But charging $30 it’s just ridiculous.

Loved location and room.

Registration people were fine, but not a lot of personality and were not very knowledgeable about the area. They made a few suggestions, but clearly not concierge-like staff. Also, continental breakfast could have been better. The muffins were hard. 8

Unhelpful staff. evasive. didn’t get the type of room I reserved. Hotel could care less and blamed all on the third party -booking.com Overpriced ! Very unpleasant experience !