Location

Pool was closed.

Dirty Rooms, Over Priced, No Elevator, No Room Service, Bo Cleaning Service, Best Up Rooms, Mattresses make a crunching sound. Sounds like nice has eaten the mattresses, black mold around Bathtub.

Everything!!!!!

The location people were nice there

The hotel stunk, the room smelled, the pool was freezing couldn’t get itn it. The jacuzzi smel like algae, the shower was coming out and muffins and cereal for breakfast😢they would give us our money back for the golf cart the next day because we left early terrible trip 75 dollar loss and won’t stay there again

The staff was really friendly and courteous

The outside bar wasn't open

Location and staff

Stairs and pool was cold and pillows

I like the location and it had a nice clean pool to relax in

bigger continental breakfastThat it didn't have

Our experience was over the top as soon as we arrived! We will be back in August and will recommend this resort to everyone! Very very clean!

The staff was friendly, the place was clean, things worked and the bed was comfortable.

No coffee pot, no microwave or even a clock in the room. The pool was freezing. The staff had no access to the drinks at the pool bar.

The staff were friendly and helpful! Our room was clean and very comfortable. The location was close to downtown but far enough away that it was peaceful and quiet.

The pool bar and hot tub were not open as advertised and this is one of the primary reason I chose this location over other less expensive locations. The bar and hot tub being closed was very disappointing

loved the location of the property! enjoyed the nice hot shower in the morning!

the bed was not very comfy, bathroom could use a little updating/painting.

The weather was nice. The staff was friendly, but most of the problems were not their fault. From what I saw the rooms were clean.

The rooms were small and over priced. No microwave in the room we stayed at. All the facilities were closed, pool and hot tub. It was 75 to 80 degrees out and no pool? You have to travel to another place for a pool. The breakfast consisted of stale mini muffins and cereal. Most places use the cop out of Covid safety to explain away the reason to not have a decent breakfast. For the price we paid on a off time breakfast should have been more adequate. There wasn't even a coffeepot to make coffee.

I hadn't stayed here in years, and it was just as nice as I remembered! The lady at the front desk was awesome and picked us up from the ferry dock (this was off season so this may not be an option if you are staying during peak). It was very cold and we originally intended to walk since we enjoy long walks but changed our minds when it started sleeting. Prices were on par with other island hotels. We visited when literally everything but this hotel and one bar were closed. It was a lot of fun seeing the island on the very very off season. We did walk to the ferry the next day to leave, it was about a 30 minute walk if you are curious. Would stay again.

nothing!

The noisy refrigerator, the noisy heater, dirty carpet, bunched up carpet, would trip on it every time you enter the room! every time! Toilet seat had some sort of stain on top of it! The first day there or I should say the next morning the coffee look like ice tea! breakfast really was not breakfast it was more like a snack! extremely disappointing!

It was very close to where we were spending our time.

The shower head was GONE, and it was LOUD and whistling.. Our television did not work.

No where on the web sight did it mention that the island was closed down. They sent a confirmation letter. In the letter it stated 24/7 taxi, when we got off the ferry we walked up the hill to the taxi stand, called and promptly told ‘out of season!’ We called the resort and we got lucky, she came down and picked us up. The only thing open at the resort was the rooms, again no mention of in the letter. The whole trip is a similar one. We left a day early do you the island being shut down. The lady at the office was very nice and a life saver.

Staff

Dirty dirty carpet. Looked like someone punched the bathroom door.