Everything was very good.

N/A

Me-TV in the room.

No breakfast.

My room was not cleaned at all on the 10 days I stayed there.

The staff were very professional handling an issue with my booking confirmation. Between 30-45 minutes of phone calls to get the issue resolved, they were consistent in not showing any frustrations the matter. They even provided a slight nightly discount for the inconvenience.

There was a booking confirmation issue between the hotel and booking.com - even though my reservation was confirmed. Don't totally understand what happened.... but... After driving 6 hours with children and learning that there is a hiccup with your reservation in addtion to arriving at 10:30 pm with limited available rooms... you begin to panic.

No breakfast. Location is fine.

No hand soap in the bathroom and I can tell there were dried spilled drink on the couch that wasn't cleaned.

It was a very nice hotel and the staff was very friendly. Clean and met all of our needs.

We purposely checked in early, before our room was ready, to get our room keys since we knew it would be late before we got back. When we got back we couldn't get in the main lobby door because it was locked. We had to call the desk or walk and carry luggage to one of the end doors where we could use our room key to get in. Our room was on an upper floor so , we now had to carry luggage up the stairs or all the way back down the hall to the lobby area to find the elevator. Why not have it so the room key opens the main lobby doors when they are locked?

Location and room very clean when I got there.

Room not clean the whole week I was there.