Servicial staff Great facilities on the room Complete breakfast service Good wifi service

No parking fee for paying customers

Location is perfect!

Nothing

Very clean centralized and friendly staff

None

Location.

I use a walker and requested an accessible room when I booked the room. Booking.com confirmed the request. We showed up and no accessible rooms were available and they put us in a room in different zip code from the elevator. VERY disappointing.

Liked the waffles.

Free night for the end of our vacation stay.

Location was perfect

The entrance to the parking was roof close to the road

Location couldn't have been better. Walking distance to everything. The Americana across the street as well as the galleria. Free breakfast every morning was a nice touch to wake up to. The staff was very nice. I requested extra coffee for the rooms and I received it almost immediately. They were also very accommodating of holding my bags post check out while I wander the area before heading to my flight. And I found the beds to be very comfortable.

If I had to complain about something it would be having the bare minimum basic cable for New Tv's. It's 2024, we need more than basic cable on TV.But this was not a deal breaker as I was on vacation and had various activities pre planned before heading out.

Staff was great, breakfast was good, parking was safe and plentiful, room was comfortable and clean, location was great - right across from a large shopping area.

Getting to check-in was a bit confusing. If you're traveling in your own vehicle, you have to enter the parking garage to check in.