How close it was to target center. The breakfast. Location

They never came to clean our room, pick up the trash or towels. I had to call down and ask them to clean the room I was told they would and it never happened in 3 days. I finally asked them to at least change the garbage because it was overflowing and they said that might not happen I then asked if I’m supposed to just put it on the floor? I also asked for towels and the way didn’t bring them up so I had to go down and get them myself. I paid a lot of money for the hotel for 3 nights $1200+ and expected more out of this hotel. We have stayed at many embassy suites before and have always had a great experience.

evening cocktail hour was nice, and the breakfast was exceptional, The staff was efficient and service was excellent

Bed was a bit hard for my taste, and some of the furniture in the room was showing some wear .

No comi en el lugar

Todo esta exelente

Convenient, welcoming, modern & clean, comfortable

Pillows could be firmer

Didn't use

Hours of the bar

Loved the location which was in walking distance of two of our planned activities, attending a MN Twins baseball game and seeing a theatre play. The hotel also had a walkthrough entrance to a late night pub bar and restaurant.

Not applicable.

Staff was nice and location was good if you like downtown Minneapolis.

This hotel can do much better.

Extremely rude staff