Room size, quiet, HVAC, bed firmness and comfort, water pressure, parking

Dishwasher disrepair, poor light in kitchen area, small dining table, high price for area

all the amenities the staff and the room is very cose and homey I wish my bedroom was like the hotel room

We like the rooms, the space and the breakfasts.

The lack of housekeeping. Forthe rates charged, I should not have to bring out the trash and get towels from the desk, daily. For a seven day stay my room was cleaned once (after 3 requests). Every day the halls were filled with wet towels and trash from the guests. Twice, at 4:30, someone knocked and asked if we needed anything- a little late for clean towels. There’s front desk staff, breakfast staff, handyman staff- why not housekeeping? ( or is no one managing them?) We are bonvoymembers and have stayed here at least a dozen times. Will be looking for a hotel with housekeeping next time.

very convenient, quiet, and clean. great staff!

room door was a little difficult to open

staff was ok. not amazingly friendly breakfast was nothing special

Good size, good kitchen, great walk-in shower, lots of storage, very comfortable bed, quiet, very clean, very impressive bathroom fixtures and ample surfaces.

No toaster. Even numbered rooms on 2nd floor look out on a rather ugly roof. Hard to find in industrial park area. Room smaller than other Residence properties. $50 more expensive than Roanoke Residence property.

The big room, the kitchen, convenient parking

The wifi, breakfast was not good - there were not a lot of options, no vegetables

Clean and spacious rooms. The staff were helpful and friendly. Good location

Other family members felt the pillows were not comfortable eough.