The staff was great. The room was nice, with a comfortable bed and a really nice television. It was nice to have a microwave and refrigerator.

The restroom looks great. But, there is almost no counter space, and the beautiful shower has no shelving for bar soap or shampoo/conditioner brought from home. The room was hot. The A/C took a long time to cool the room down and never got as cool as we like it. It was nice that there's a full hot breakfast, but there were no bagels in the bread drawer, no cream cheese or cheese at all, and no salsa of any kind. Plus, the eggs were very wet.

The breakfast was excellent . Everything was prepared fresh . Love the waffles . Love the coffee and orange juice and the muffins . Everything was excellent .

There was nothing that I didn’t like. My family and I liked everything . The front desk personnel were very hospitable . The young lady Giselle was very nice and greeted us with a smile the moment we walked into the lobby .

Good place and good services & good staff

Nil

Good Location and easy to find food. Target Supermarket just Opposite the hotel with many of food center even a T - Mobile Shop.

Far from Downtown and Hollywood. minhm Public transportation access

Breakfast could have been better…there was a line up at the waffle maker, a few more toaster options would have been nice. It was ok for a quick start to getting on the road.

The air conditioner was quite loud…enough so that we had to turn it off to be able to sleep. On the flip side, the staff here was exceptional!

Breakfast was awesome it was clean

Large and clean room. Staff have service mind. Good Location short time to freeway.

I stay for 4 days , same Breakfast every day but not serious it good.

It was a great place with great cleanliness and a lot of facilities. Breakfast was delicious with a decent amount of options. Very comfortable and peaceful. Exceeds expectations.

The staff was awesome! The free breakfast was delicious and FRESHLY RESTOCKED THE WHOLE BREAKFAST SERVICE! The location was right off the highway and 20 minutes away. IT WAS VERY CLEAN AND NICE! IT WAS LIKE 20 MINUTES AWAY FROM EVERY THING IN LA BUT TOOK 15 MINUTES TO UNIVERSAL. JUST RENT A CAR IT'S WORTH

No complaints! Everyone was great and the building was clean. It also was in a very safe area. LA is full of homeless people so I loved staying away from the center. The bed especially the comforter AND THE PILLOWS were super comfy. My favorite bed from a hotel that I can remember. Got GREAT SLEEP. P.S- LA MAKES U PAY FOR PARKING FOR ALMOST EVERYTHING EVEN HOTELS. THIS WAS THE ONLY HOTEL I saw with validated FREE PARKING. EVERYTHING WAS PERFECT AND CLEANED.

It looked good just didn't have the time to eat

over all safety I got my car stolen

Easy parking Friendly staff

There were 3 floors of rooms but an ice machine only on the first floor. The TV didn't offer on demand movies. The worst part: I got a phone call at about 7 Thursday night that my mom, who has been on hospice, took a turn for the worse and wasn't expected to make it through the night. My grandson and I packed up and went down to check out. I explained the situation to a gentleman who said he was the owner. I asked him if he'd consider not charging us for that 3rd night since we weren't going to be there to enjoy it. He said we had passed the time of checkout for the 2nd day, so our room couldn't be used by someone else and therefore he had to charge us. He said it was just business. I told him my mother was at home dying and he had the discretion to be compassionate and do the right thing. To that he replied, "Well if everyone gave that excuse, then I'd be refunding everyone". That was extremely insulting. I was very disheartened to learn that Best Western has independent owners. I've always liked Best Western, but I don't want to do business with someone who ONLY sees the business side of things.

staff friendly, facilities were clean

n/a

Water pressure was low in the shower towels were small.