I liked everything, it was clean… which is number one regardless of rating. The staff were helpful and kind. It was a comfortable walking distance to town centre (10minutes depending on you. Even if you have challenges the walk is accessible and pretty). Safeway is right beside the hotel which was nice to get fresh snacks and drinks. My husband works out regularly, weight room was adequate for a get away. Pool was lovely… we didn’t get a chance to use it… due to a busy day! Will definitely return.

Not really anything!

Very roomy

Wanted a ground floor room my wife has Parkinson’s disease and I have lung cancer and we had a beautiful room on the second floor at almost the end of the hallway! But it worked out

The proximity to town. The friendly staff. The quiet rooms.

The room was very clean and the bed was comfortable.

The breakfast was identical to thousands of cheap motels all across America, certainly nothing special. I expected better, because the price for my hotel room was outrageous! I'm sure that the price was high because it was in the summer in Leavenworth, but nothing else about this hotel was above average (except that it was very clean). It was just a normal, standard American hotel at a very, very expensive price.

Great Location, clean and friendly staff

The AC is too noisy

Close to groceries and town

Nothing

Good breakfast, room was clean, nice hot tub

Extra $75 pet fee. Would have liked if this was more clearly advertised to prepare in advance. Also, would prefer big refillable shampoo/ conditioner bottles vs single use small ones. Such a waste and bad for environment. Also, room only provided 2 tiny towels for showering so we had to leave room to ask for more. Lame for price.

The breakfast was excellent. The room was clean and quiet.

I didn’t like the sliding door to the bathroom. No privacy

This is a nice hotel overall. I unfortunately don't remember the woman's name who works at the front desk but she was amazing. We came out of the Enchantments on a Friday morning early and she was kind enough to call us once our room was ready as well as put us on the top floor so that we didn't have kids running around over our heads (a nice consideration for us because we are a married couple with no kids).

The bed was too hard for my taste but others may feel different!

Staff promised refund of some room b/c next to breakfast area & load banging started at 4:00am in morning...never received $$$ compensation...blew me off saying booking.com would provide never done

clean. comfortable

the first night we were given the room right next to the kitchen. Starting at 3:00am there was a lot of noise. most likely the kitchen staff were preparing for breakfast. we complained and were given a much better room.

very well kept beautiful views

n/a

Pool area was nice and clean.

The front desk person seemed irritated that I inquired if we could swim after we check out

Friendliest of staff and extremely clean. Relaxing environment.

How welcoming staff is

No complaints

Good value, clean, and attentive staff.

Located outside of town Center and some deferred maintenance needs attention. For example, the outside hot tub needed some maintenance to repair a broken jet timer…also noticed damaged wood trim around elevator doors.

They have electric vehicle charging. The room was great & comfortable. The breakfast was great.

I like how clean it is, breakfast, swimming pool and hot tub.

outdoor hot tub need maintenance