It was nice and felt safe.

I didn’t have any negatives.

clean and comfortable

higher price than those in the area

Excellent breakfast. Courteous. Quiet. Very clean. Great location.

very close to the casino

everything was nice

Breakfast receives a moderate grade Why not have room to state what made this stay a horrible experience? I would rate your hotel as ‘unsatisfactory”. Our first night stay, the TV would not work; called the Front Desk employee and she asked “us” to fix it ourselves. Unfortunately, the remote was not compatible with the TV. Called the Front Desk again and she brought “us” a second remote and again asked “us” to “fix” it. The 2nd remote was not compatible either. We requested to have their maintenance employee fix the TV the next day (Wednesday). On Wednesday they fixed the TV “but” did not clean the room, did not refill the coffee station, nor clean the bathroom, and did not leave us with clean towels. We called the hotel employee and she said she was sorry and “we” could come down and get some towels. We watched TV and than later in the evening “tried” to turn it off! The remote would not turn off the TV . Called the Front Desk and she said to disconnect it and try to find the shut off button. After numerous attempts we called her and she stated to disconnect from the back which we did and still the TV would not turn off, she kept asking us to check this and that, finally the power switch was located and “we” turned it off. This is unacceptable, a Hotel stay is suppose to provide a care free stay and the room must be kept clean, all items in working conditions and towels be provided in the room for the guest to use. A hotel employee should never ask a “Guest” to fix a broken item in the room that should be in working condition and should have a maintenance employee to handle all maintenance issues and a room should be checked to ensure all items are in working condition prior to a guest arrival. The room should be cleaned daily with clean towels available as well. A hotel employee should never ask a “Guest” to fix or repair any item small or big. Due to all of these issues we were faced with, unnecessarily which put a ‘dent’ in our hotel stay….

Presentation was good, but the pancakes underdone. I would rate your hotel as ‘unsatisfactory”. Our first night stay, the TV would not work; called the Front Desk employee and she asked “us” to fix it ourselves. Unfortunately, the remote was not compatible with the TV. Called the Front Desk again and she brought “us” a second remote and again asked “us” to “fix” it. The 2nd remote was not compatible either. We requested to have their maintenance employee fix the TV the next day (Wednesday). On Wednesday they fixed the TV “but” did not clean the room, did not refill the coffee station, nor clean the bathroom, and did not leave us with clean towels. We called the hotel employee and she said she was sorry and “we” could come down and get some towels. We watched TV and than later in the evening “tried” to turn it off! The remote would not turn off the TV . Called the Front Desk and she said to disconnect it and try to find the shut off button. After numerous attempts we called her and she stated to disconnect from the back which we did and still the TV would not turn off, she kept asking us to check this and that, finally the power switch was located and “we” turned it off. This is unacceptable, a Hotel stay is suppose to provide a care free stay and the room must be kept clean, all items in working conditions and towels be provided in the room for the guest to use. A hotel employee should never ask a “Guest” to fix a broken item in the room that should be in working condition and should have a maintenance employee to handle all maintenance issues and a room should be checked to ensure all items are in working condition prior to a guest arrival. The room should be cleaned daily with clean towels available as well. A hotel employee should never ask a “Guest” to fix or repair any item small or big. Due to all of these issues we were faced with, unnecessarily which put a ‘dent’ in our hotel stay, the $69.00 refund is not sufficient. Not pleased at all

a place to sleep

door wouldn't lock from the outside when we would leave the room. Tub was cheap and very slick. Pipes loose in the wall and AC noisy. Breakfast was nasty. sausage tasted like cardboard and coffee was available until we were through trying to eat

The staff was friendly, the hotel was clean and comfortable.

The breakfast wasnt what I expected. The eggs were dry, there was no juice available only milk and water, the potatoes were not tender at all. I feel the hotel needs to do better on the breakfast for the money that you pay for your stay.

The Hotel was new and clean. It is located with easy access to everything. The breakfast was good.

The only concern was that there were about two other hotels all close together. Constant traffic with buses loading and unloading.

It was so clean and the staff went above and beyond.

the bed was super uncomfortable

friendly

The property was clean and comfortable.

The property was a bit expensive.

Good breakfast, nice location.

Loud noise outside which couldn't be helped. Could hear snoring in room next to us which also isn't IHG's fault.

property was great, clean and local by everything.

nothing.

Pretty decent breakfast.

No enough pressure on the shower.