It was a bit off putting to not see another live person while we were there, but all in all it was a cool and unusual hotel. We will go there again.

aged a bit

The place was clean and comfortable and attractive, the check-in and everything else went super smoothly. We stayed in the Annex, and parked in the gated lot. Point Richmond is a quiet and charming little enclave in the middle of the swirl and congestion of the Bay Area-- we'll stay there again next time we're back. Nice Thai restaurant down the street, nice coffee shop too... we enjoyed strolling around the neighborhood.

No complaints.

I loved the fireplace in the room and the separate shower and deep tub. I also loved the fact that it was in a prime restaurant, shopping and small beach location in walking distance.

It wasn't very well attended during my stay. There was never a live person at the reception desk. It was very hot in the room when you had the fireplace on and there was no microwave in the room it was a shared one down the hall...I also wish that the hotel Mac restaurant was open.

Very clean and comfy. reminded me of small hotels I’ve stayed in Ireland. it’s in a great location too with a small business district and dining options.

the restaurant on the ground floor was closed due to Covid

it was right in downtown Point Richmond near several restaurants and coffee shops. The room we had in the annex was spacious and nicely appointed.

A train came by every night at 3 AM and the garbage trucks could be heard at 5 AM

The location was awesome...Pt Richmond is a cute area with lots of restaurants and a few shops(grocery, art, clothing etc.) in walking distance and also Keller Beach is in walking distance as well. Very safe and quite

Very sad that the Hotel restaurant was closed down...Would have been nice to have a microwave in the room and maybe a fan to circulate the air in the room, was very hot when fire place was on.

I like the location and appreciate the contactless entry. The cleanliness is also excellent.

The pillows were very uncomfortable. Need new pillows. Also, I have stayed at Hotel Mac several times and this time there was a strong perfume smell in my room. I couldn't tell if it was from the cleaning materials or someone who had been in the room before me. It was so strong it gave me a headache.

room very small dark

location, clean, comfortable bed, good shower, secure parking

had some issues figuring g out the heating system and wifi access but texts to the management were responded to promptly. elevator was out of order

Great location in cute Point Richmond, bed comfortable.

The heat in the room took a long time to come in. The desk was awkwardly placed, partially blocking the path to the bathroom. I think I prefer the Annex (where we stayed last time) to the older hotel itself. Wifi was weak. I wish the hotel restaurant was open. I think Covid has been tough on Point Richmond so I don’t want to be too critical; we will come back again when visiting our nearby daughter.

Everything

Nothing

very cozy room. liked the glasses and fire place.

would have liked a coffee machine in the room. i wish there was more tv channels.

spa tub

no coffee in room

Very nice room and just 2 blocks from my daughter's house.

Bed was okay but not the best. Didn't like the TV.

Nice location-cool old hotel

The restaurant and bar were closed and I was looking forward to going to them

bed was very comfortable, very clean, liked the no contact check in, suite was very comfortable, bathroom and room very spacious

broken shutters but there was a sign that said they were back ordered.

Remarkable service; very kind and helpful. Room was comfortable and nice.

I loved the location, the nice small town feel, the Kalidiscope Coffee Shop, easy access to the Richmond Bridge.

Clean and quaint room and easy contact-less check-in and check-out.

N/A

Room is spacious, very clean, and comfortable

Would have liked some way to heat water for my morning tea.

The rooms are old world well appointed. The location is convient.

Missed the resturant downstairs. A loud neighbor, most The night.The neighborhood is a little sketch.