Cleaniness

The staff is great and the breakfast is fantastic

The bathroom is old dated, you shower in a bath tub. This can’t be for a 5 star hotel

Everything was immaculate, the service was spot on, couldn’t ask for anything more.

We had a club room and had access to the lounge, the food choices available in here could have been improved, the timings were restricted and if you went outside of these hours there wasn’t much available, a selection of all day snacks would be a nice touch.

Fabulous staff. As a frequent traveller, I have stayed in many many hotels over the years. But the Oberoi experience shone through even though it was a Trident. Despite being full up, and having a wedding and the LIFW going on in the hotel, we were upgraded to a club room. Enjoyed the lounge. No shortage of staff and all very well mannered and trained. Compares with the best - namely Maurya in Delhi and the Oberoi. The room itself has a funny curvature but has all that one would need. My wife slept like a baby. The private lounge killed it for us. HAve stayed here before. That was on business. Got to experience it more this time

One problem - but a big one. Our neighbouring room had people chatting and laughing till nearly 5 in the morning. They were doing nothing wrong I guess, but the sounds travelled loud and clear to our room. This meant we got not much sleep on the first night. Guess the room was vacant the next day, so we were in peace. This is something the hotel will have to do something about. Not acceptable. This is the reason, my rating isnt higher Minor issue - Safe in the room ( a necessity for my wife) didnt work and despite many visits by the staff, never got fixed

Room

breakfast was excellent,choices were so great,room ok,did not dine at hotel in the evening.staff never seen before in any other hotel i stayed,so helpful

all were so good

The property was good

I was supposed to stay for 3nights but had to cut it down due to some family issues and then the hotel personal had charged me for three nights in spite of telling the same during my arrival itself so neither the amount was reimbursed nor did they respond properly. Very poor in taking responsibility.

Very clean and comfortable, good menu, staff were attentive and helpful. good for businessmen / corporate

Location - was more a business area. Couldn’t find an ATM nearby.