The receptionist at Les Valmonts was lovely - really helpful, replacing missing or broken items on the day we asked. The apartments are on the same level, more or less, as the Place de la Fare where there's a small supermarket whose stock levels vary through the week (opens 7.30am, closes on or about 7.30pm, not sure if shut for lunch) and boulangerie which sell fab bread and pastries from early in the morning (earliest we went was 7am). There's a wood-fired pizza restaurant, La Remise, which does takeaways although it's best to pop in and fill out their order form. They were surprised to find that a popular English choice is margarita plus salami - not on the list but they'll happily make it for you. Delicious but may take nearly an hour from ordering, depending on how busy they are. There are also 2 ski hire places on that level. We used Intersport and they were very helpful when fitting my son who has a prosthetic leg and all the gear we had was excellent.

The queues up and down from the mountain were horrific at half term - and the taxi firm didn't seem to take this into account so we ended up missing check-in on our return and 2 people had to fly back separately with the bags. Allow 3 hours not the suggested 1hr 15 mins. Arriving late on our way there, reception had already shut but they had left our keys in an envelope and a voicemail telling us the code to move between the lower rooms and the upper. The inventory is quite daunting - counting individual items of cutlery, crockery, furniture and with all items priced. However, so far the 500 Euros they swiped on our credit card hasn't been touched so hopefully all fine. Lockers in Les Valmonts are at street level (back door) but for 8 people, let along 10, you'd never have fitted everything in. So one family managed to get the very last locker down by the lifts - worth trying this if you're in resort early or can work out how to book ahead. Those escalators can be tricky if you've got lots of small children trying to stomp up in ski boots.

The staff were very friendly and had excellent customer service. The accommodation had good mountain views and was comfortable. The sauna and steam room were an added bonus.

The accommodation only provides sheets and blankets for bedding. I would prefer duvets.