Good hotel for the price. Very convenient to the Pinacoteca Museum and Sala Sao Paulo. Just opposite Parque Jardim da Luz. Near Luz Station for metro and rail. Staff helpful and pleasant. Big bed in big room.

Not a great area - many homeless people. I walked around...even at night...and nothing happened. Care required. Taxi and Uber easy to find.

Good breakfast, very welcoming reception staff

Very old linen which we changed because it smelled mouldy but new linen was just the same. Street dwellers / crack addicts live on the sidewalk in front of the hotel - not a safe area to walk around at any time if day. limited room service which was returned as the steak sandwich was as hard as a rock - thanks to iFood we did not starve on the weekend when the restaurant was closed.

Clean

Location

amazing stuff helpful especially Luciana , nice breakfast, very good value price ,

only homeless people in the front of hotel and some people not feel secure

The staff was great!

Our room floor was dirty.

very nice room , nice breakfast, very nice staff , everything was Good except the security area

there are a lot of homeless around the hotel so it’s not secure area

Good breakfast and on point customer service

The pool & spa were closed, and the bar close too early.

The stuff was extremely helpfull, they even made us a 1 day sightseeing itinerary. Localtion is also very good, within walking distance from the downtown.

The swimming pool and spa area were under reconstruction, but we didn't have time to use it anyways.

Spacious room as always, nice strong shower, comfortable bed! Staff is kind and accommodating to personal requests, very grateful for that!

Needs a facelift! TV is too small. Internet is terrible. Breakfast is meager and needs improvement for this standard of hotel and price. Furniture and A/C all need to be updated.

Location

a lot of bugs on the breakfast table.

IThe location since I had several meeting around the area

location

- staff was not very helpful with information and not very welcoming - breakfast was not great, i felt they recycle the food from previous days and use the leftovers to bake new pastry - rooms need maintenance (in my room the wallpaper was coming off) - swimming pool was very dirty, I couldn’t use it

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