Swimming pools and sauna park were outstanding. Staff were exceptional and so friendly. Whole hotel was clean and l the food was really impressive.

Nothing to dislike and that says something as to how amazing the place is.

Very good breakfast buffet, selection from 5 course dinner, and simple but adequate lunch comprising a soup and salad. Good location for gentle walks down to Gstaad and up to Saanenmoser.

Our room facing the street was noisy with the window open.

Great customer service and a wonderful dinner and breakfast. The facility was clean and charming. We really enjoyed our stay!

Great breakfast and dinner. Live music by te fireplace was a nice touch. Staff were great.

Some parts of the room felt outdated, room in general feels small and also we could not adjust temperature in the room, not ideal in winter months.

wellness great

they have to inform before booking that spa & sauna has to be enter nakedly , after you reach there it’s not good surprise

friendly staff and clean

it is beautiful property with a great location and the best spa facilities in the area. the staff are excellent and always smiling. we will definitely return to this hotel in the future as we had a very good experience and found the price to be very reasonable .

Nice big spa, wide selection of cakes for tea time, amazing menu for dinner, very friendly staff, incredible rooms

they think of everything even backpacks and hiking sticks

nothing

Brkfst exceptional

Ala carte disappointing

I was a little sceptical about the hotel on arrival with the wrist band, the staff in traditional dress and half board ( which we would not normally do for fear of feeling trapped), but the food was absolutely excellent and the spa and staff were great. Sitting in the salt water pool looking at the view will be a great memory.

We only had the option of a standard room when we booked and we were disappointed to be facing a very noisy road. The hotel were thoughtful enough to have left ear plugs and I know that the price we paid for the room had taken the noise into consideration. Just be aware that it isn’t easy to sleep in such rooms. We would have liked to have used the sauna but there was confusion on our part about the ‘dress code’ I.e. it seems that no costumes were allowed and I didn’t want to witness that spectacle!! Also dogs were allowed in the restaurant, which is fine if they are well behaved, but ‘Tonto’ climbed all over the seats and tried to get up on the table which was very unhygienic and off putting.

Spa and activities on offer

Our second visit. Modern luxury.

our room this time was facing the roa. I would ask for a view over the mountains next.time

It has everything we needed in one place.

people not wearing bathing suits in the spa.

The best luxury hotel ever. The spa area is the main feature of the hotel to enjoy for free. but if nudity bothers you, you will not like it cause europeans use the spa naked and Co-ed.

Nothing at all

The SPA facilities are the real value proposition but also some rooms like ours did enjoy beautiful views and beautiful woodworking features.

The hotel is very remote with minimal and at times very expensive transportation options. This hotel shafted us with their preferred transfer partners for an exuberant amount of CHN 750.00 to transfer us from Zurich to Shoenreid a less than 2 hr car ride! Trains are not an option if you have luggage! Other times, hotel refused to allow for the hotel shuttle to be used to provide after hour access for guests to enjoy other after dinner activities. Making the stay more like trapped in a prison. Add to this the most horrifying bar and lounge act worthy of cheap seedy bars out of Tarantino"s movies. If you go here, you would need your own car but do make sure there is a place to park! The place is set up for a single, segregated, isolated stay!