Superb, stunning hotel. Lovely staff, all round excellence.

This hotel is very well situated in well maintained grounds with good outside parking spaces. Although it is a little way from the city centre, there is an excellent local bus service providing quick & economical access to & from the city. After a good buffet breakfast in the spacious dining room, we were off to enjoy Segovia and its delights, before returning for a night cap in the comfortable lounge or garden and watch the sunset through the trees. Any questions? Ask the staff who are only too pleased to help and advise. Our room on the ground floor was very comfortable and spacious with the best laid out bath and shower room I have ever used. Luxury indeed!

The pool

A bit of a walk to town

we were pleasantly surprised with this hotel. it is beautiful out and inside. the accommodations were comfortable.

n/a

Amazing hotel right on the outskirts of Segovia just 2 minutes from the motorway. Took a 2 night break on the way to Santander so able to send a day in the amazing city.

Indoor pool was closed

The room size was hu ge, bed likewise! The breakfast was very nice with superb scrambled eggs!

Very big hotel with a luxurious feel. Big clean rooms, polite staff and many services (restaurant, pool, gym, spa). Room was quiet and sunny. Very easy to park in front of the hotel.

Room was missing kettle with coffee/tea and iron/ironing board. For such big rooms and nice hotel I would have expected those as basic. Location is not close to Segovia's centre but not impossible to walk.

location and parking

very noisy tram of basketball clubs young’s

Nothing! It’s a dirty hotel. That is hugely overpriced!

The staff were rude. The room was dirty and run down. Absolutely terrible!

The rooms are large and the hotel is elegant. the staff was friendly and helpful.

It didn’t feel like a good value for the price. Everything including meals and pool are expensive add ons.

real 4star hotel with swiming pool spa

location and outdoor parking

Restaurant good food friendly staff

No tea or coffee making facilities in the room.

Beautiful and clean.

That it cost$12 per hour and a reservation needed just to go to the pool. Yes sauna etc was included. I just wanted to go to the pool.

The service. Very service mind employees

The hotel was mediocre for that price level and very expensive, taking into consideration the distance to the city centre, that the Spa was not included ( and extra of 17 euros just to get access to the spa) and breakfast was not included. Very bad decoration, Christmas decoration was awful. The breakfast was too expensive for the quality level. And on top of everything, I have to pay 10 euros to assure that I will get a double bed. I will not recommend it

clean and good rooms

we paid in advance for the spa but during our stay the spa was fully booked and we did not get our money back

+ Friendly staff + Comfortable large and quiet room

- Breakfast could have been better

the room was so big and comfortable. the beds A little hard. no complimentary water or coffee. you will need transportation to get near any of the sites, but the is the price for a quiet hotel. the spa and pool are extra, and you need to make a reservation. ($12) you need flip flops and a bathing cap, or pay for them. no amenities in the spa showers. the plumbing stops up. plentiful buffet breakfast for $15€

you have to pay for pool and or spa and required flip flops and bathing cap not included. the pool is great, though. service people are very kind. a/c doesn’t work. we opened windows.

Very comfy beds and modern bathrooms, reception staff is helpful

Breakfast staff was not very friendly

The hotel has an interesting architecture and is very elegant. Both the lobby and the rooms are tastefully decorated and perfumed.. Varied breakfast and polite and friendly staff.

Nothing to complain about.

Everything about this hotel is superb. From the minute you walk in to the majestic entrance hall it's jus a 'wow' experience. Staff utterly professional throughout. Breakfast superb choice. Just a high quality establishment.

Nothing to dislike.