Centre of the city

The streets around the hotel are dirty, it's noisy at night and Piccadilly Gardens is full of people you want to avoid Rooms are hot. You cannot control the airco.

Everything fine. Clean. Great location.

Inside room no window. Room was very hot. Only complaint really.

Close to train station and the academy 2 ,big spacious room and offered an excellent full English breakfast buffet style and also Continental breakfast, Great price for a one night stay

Bit noisy on back roads but not enough to cause any problems

I very rarely write reviews but I feel I needed to this time. Friendly front of house staff and very helpful. I booked a room with no window as it was only a quick overnight stay and I was in a budget. When I got to the desk I was actually offered an upgrade for free. The room was so clean and very comfortable, it was quiet in the evening and you had everything you needed. I am writing this review but also want to tell People not to believe what you was in some reviews. If I would have believed a lot of the bad reviews I would never have even thought about staying here, but I didn’t and am so glad that I stayed here. Too many people expect far too much for nothing, they need to get a grip With reality. I will definitely be staying here again a couple of times over the next month and looking forward to it. As I say I very rarely write reviews so if you are thinking of staying here I can honestly say that you should give it a try. Perfect for town as well.

It was all good

Location and price

Bar closed very early.

Scam receptions are scammers

Hotel is run by uneducated idiots at the counter who will rob you

This is just outside a louder area in an old building. Breakfast was nothing special, but OK: Not a small room. The rcepetionist was polite and kind, when I bought the breakfast he allowed me a somewhat later check-out.

Some things were quite dirty. Windows were cleaned at least 2 years ago. Just above my bed, in the ceiling there was an air changing equipment, it was so loud that I had to use ear plugs even when not in sleep. I spent here just one night, I think I slept 4-5 hours only.

Very good, plenty of food and choice Cereal 🥣 and fruit Plus cooked breakfast

Nothing, almost everything was perfect Room was clean and comfortable Bath as well as shower a big bonus

I loved the staff but I'm getting really annoyed as I've been staying at Sasha's hotel for over 2yrs and near enough every time I book a smoking room with a window and every time we get there we only then are we told that we have a smoking room but unfortunately no windows but you still don't mind charging me for a window and have no intention of telling me that infact you are charging me extra for a window room but not giving me a window room other than that it's okay

Nice clean hotel

Nothing

The location

Not many facilities in room

I've stayed there before and it was very good.

N/A.

Politness and professionalism of the concierge. The beds were comfortable. The towels were soft. The kettle was new. There were plenty of sockets to charge mobile phones.

The room was overheated and I could not get it to a cooler temperature. The water tap in the bath came apart so I couldn't have a shower. There was no toilet brush. Of the two lifts one was out of order, it took a very long time for the lift to arrive. Security guards controlling the doors in the evening with a list of guests made it look like a hostile place.

The location is perfect.

Facilities are pretty old. You can get stuck in line on the reception. Magnetic card easily erases from the mobile near it. Pretty hot in the room without windows, even so there are a conditioner working.

Location was fantastic, looked like a historic picture house, lovely, breakfast was lovely

One of the lifts was out of order, vending machine broken and a can of Coke £2 in the bar!

Just the location.

Broken windows in the room and faulty shower. Did reported and no one cared. And the attitude I got after i reported the issues the room was beyond belief. This was by far the worst place I ever stayed.

No common area? No place to sit down beyond a bar that is open 6 hours every 24 hours. I love accessing the free in the lobby only WiFi while sitting on the floor. They claim that people who weren’t staying there were vagrants, utilizing the lobby common areas so they had to get rid of the chairs, etc?!?! Now you have paying guests sitting on floors, looking like vagrants! The lack of seating which is a very basic comfort when you stay at a hotel is exemplary of how much management care about their guests. Oh, and they aren’t even able to give you ice in the 18 hours the bar is closed? This will never be “your home away from home.”

Good location

NA

Good solution if you just need a bed for sleep few hours. Good location close to city center and main train station. Really patient staff for deal with the average users.

Room was extremely hot, no windows, no decent lighting. Room door is the only barricade that divide you from one of a kind folkloristic experience - Sasha’s guest! Unexpected experience finding random naked people, teenagers drunk in stairs lobby.

There is really close to station .

The room was very clear and the hotel is very close to the center. When we were walking around the city everytime the hotel appeared in front of us...

Nothing...

Location.

Check in took so long. Wanted to pay with a different card as to the one I booked with. Receptionist said it would be ok, but had to take £1.50 city tax from original card. Although the card machine had £49.50 on it, paid and surprise surprise £49.50 came straight out. Had 2 rooms booked so had to do this twice. Toilet would not flush. Room was about 200 degrees when we got back in the evening. Hab to walk back downstairs to borrow a fan. Not a good experience.

Great location & staff so helpful

Could of been cleaner

Bad customer service and bad security

Breakfast OK

1st Room good 2nd Room poor request window but this was a skylight window without a blind and was too warm to sleep. Will not be using this hotel again

nothing

there were gangs in the hall ways the key cards don’t work there car park is about 15 minutes away and you have to pay 3 times as much if your staying which makes no sense as it’s a hotel obviously I’m staying

Staff was abrupt. The room was dated and dirty.. We didn't stay asked to cancel room and found another hotel in Manchester for our weekend away...

Nothing....