The facilities where good and what was advertised

Building maintained could be abit more up kept, eg ensuite door catching on the jam, causing a slapping sound ever time it was opened, bar in kids bedroom kick Fronts falling off, Coffee cups need replacing asap they were stained badly Air-conditioning in the main living area was broken. Having to try and using smaller air con in child room to cool the placing which it was to small to do so Dead rat in the drive way hence opening windows was not first priority due to broken fly screens

property was in fair condition. was tidy and clean. I think was a little expensive for what it was but is during holidays period. the staff( a lady )at the main centre were rude and questioned us and made us provide a room number and key when we ask if we new where a coffee might be..I don't think they like outside guest during holiday periods. the pools we're tidy and clean. was located right in the beachfront.

The receptionist isn't friendly and helpful. The location is not accessible by maps or waze. The direction given through phone call is not clear enough. It's been very annoying to get it to Nautical Owl. Though the our expectations was very satisfactory.

location is amazing. Accommodation is clean and tidy. Resort facilities are great

Accommodation is a little expensive for what it was

location & property was awesome

private garden area could do with some work

The whole place was great, plenty of room for a family, the washer and dryer came in handy! Kitchen had everything we needed plus there was an extra kitchenette in the second room. It was a home away from home and we didn't want to leave. Comfy beds and plenty of room for everyone. We're a family of 6, the nautical owl villa was perfect for us. The pools were great but very cold. Kids loved it though, close to the beach, tennis courts, the hot spa, beautiful views, very short drive to go anywhere. Was the most relaxing fun holiday we've had!

The only thing that was disappointing which didn't have anything to do with the villa itself but the resort, was children under 12 are not allowed in the spa not even with an adult. The pool was freezing cold, many guests were left disappointed and could not enjoy the hot spa as they had to watch the children in the pool, and the kids weren't allowed to go in the spa with them like most places. The lady which I assume ran the clinics was very blunt and rude when the adults took young children in so they could enjoy 5 minutes in a hot spa rather then a very cold pool. Other then that, we couldn't fault the place.

Location

Needs a little bit of TLC. Painting would be good

just the pool and restaurant no reception was very dark and gloomy and totally run down horrible place everything so uncomfortable beds chairs lounge and no shower very hard to get in and out

pool area