location

balcony needed a good cleaning

I loved everything

when we arrived we didn’t have parking passes which result to us getting a violation for no parking decal

everything

not enough Ice.

good location, good furnishings

not maintained, kitchen cabinets falling apart. all windows and sliding doors facing the beach have lost their seal and are clouded over so that you can’t see the view you paid for.

I really liked location and beach access.

a few things needed to be fixed, toilet would not flush, ceiling fan didn’t work, sheets didn’t fit our king bed. (bought sheets for the bed), needed things in kitchen like measuring cups, spatula, dish towels. it was a vacation disaster or anything, but we have stayed in better

We arrived to find the property had not been serviced or cleaned. Food in the sink and disposal, dirty cookware left out on the counters, used towels on the floor and counters. Used bars of soap in the shower and counters in bathroom. Sheets balled on the bed and gum stuck to a lamp in one of the bedrooms. Floor was covered in crumbs and sand. I called the service line only to be insulted with comments to the effect of : "are you in the right room?, are you at the right property?, did you receive notice your condo was ready?". I was then told it would 15-to 45 minutes to get a crew there to clean. It took four hours. Four hours after a 10 hour drive. I paid for this property months ago. I would think you could find someone to clean before me and my family arrived. I sent emails to the customer care group and the only response was "sorry for your inconvenience" replies. I expect reconciliation of some kind. The "inconvenience" was beyond accepticle and professional. I have been booking rooms in Gulf Shores/Orange Beach for over 30 years and have never been this disappointed.

the location was incredible!! walked right out our back door to the beach 😍. everything accessible and clean!

only complaint is water in showers went cold after 1 shower. took about 30 minutes to heat back up!

Spacious, safety, location, view

Price, outdated furnishings

Location

The view

The sheets smelled like somebody else already slept in them, the faucet wasn’t clean, and the ring around the bath tub was black and dirty, and the kitchen floor was sticky.

Other than that everything was fine

Condo was too humid everything felt damp.there was a TV that did not work. There was the load of towels left in the washer that we finished.

location

internet never worked & had no cell signal inside condo. (Verizon)

View amd on the beach

Service , Tvs did not work.No AC in Master bedroom

The two properties were in great shape. Maintenance problems were responded to in timely manner. The location and views were beautiful. Peaceful stay.

Unit 1205 did not have silverware for eating. The kitchen was outfitted excellently but nothing to eat with.

Beautiful condo, great location on the beach, fully stocked kitchen, comfy beds and awesome balcony! Our family was very impressed and we will be back!

The location is perfect, right on the beach. Ease of access to the beach and pool. Unit 102 has plenty of space with 3 bedrooms and 2 full baths. We

The cleanliness was not at all up to par. The shower curtains had black mildew, there was smudged toothpaste on the bathroom wall which I cleaned off myself, so I know it was not hard to get off. The previous guests had apparently left their half used body wash and shampoo products on the ledge of the tub. It would have been noticed by the cleaning people if they had just moved the shower curtain to clean the tub. There were fruit flies (several) in the kitchen all around the sink. It’s hard to believe how “not” clean this condo was with such a nice location and very nice condo unit in general.