Cleanliness and enough big room size

Bed was small and I fallen down.

Location is the only attraction of this hotel

Front Desk Staff behavior Front desk Staff very was rude to guest. To meet my son in our room they said that as per hotel policy hotel cannot permit ANYONE from outside in the room, even if we proved that he is my son. One more thing, the receptionist said that paying Rs 1000 to hotel then the guest can enter the room or he can stay. Finally we forced to pay the amount to meet son the room only to greet us, after sometime son left the hotel.

We liked the hotel. The best one so far in India. It is more like a serviced appartment than a hotel room. The only thing that there is no kitchen in the apartment. The stuff is most helpful from what we have encountered so far. They bring all your packages and deliveries to your room, they do cleaning every day, and they are just very polite and helpful. The managers are also very helpful and friendly. We have stayed there for 2 weeks and then extended the stay for 4 weeks more (they made a generous ~25% discount for the length of the stay). The hotel is very close to city center, MG Road, Cubbon Park, etc. But the hotel is on Brunton road, a small district near MG road that consists mostly of small Europe-like private houses, and some office buildings, lots of greenery and trees around. So it looks like quite a peaceful place while it is just < 1 km from MG road with tons of traffic and busy city life. The breakfast is served well, and is included in the room price. There is no mess hall for breakfast, you just order items from a small breakfast menu: eggs, toasts, north India style parotas and subzi, south India style idli, dosa, and sambar.

The swimming pool is available but it is somewhat small and water was quite cold. Seems like the cook comes from North India, so Northern items are good in the breakfast menu while South India cuisine is mediocre.

The location of the property. The breakfast served in the room was very simple but excellent in terms of service and taste. They had provided ample number of water bottles. The shower was very impressive.

They should provide space in the hotel for the breakfast rather than serving in the room.

breakfast was great, and exactly as promised. There's an excellent restaurant with continental cuisine that we dined at. The staff were very courteous and helpful. We have stayed here before and we were glad that standards were maintained

keep up the good work...excellent

parking

From the moment I arrived, the staff extended a warm and genuine greeting. I felt particularly pleased as they offered assistance whenever requested and were forthcoming throughout. A few of the employees went above the call of duty by even providing me with directions to my work place and liaised with delivery boys in the local language in order to provide directions to the hotel.

1. The staff did not describe the services provided by the hotel. I was only aware that the hotel served dinner on the 3rd night of my stay. This was not described during check-in. 2. I was charged an additional INR 250 for a misplaced Key card. However this information was not provided during check-in or during any point of my stay as it would have helped me be more careful.

OK location, adequate room

Not very helpful restaurant staff. Pool was dirty and unusable. Bed uncomfortable. Run on a shoestring (1 tea bag!).