The room was large, modern and clean. Comfortable beds. The location was amazing. We really enjoyed our time at Mood's. The breakfast was sufficient.

There could have been a bigger selection at breakfast.

Ubicación. Personal muy amable. Buen edificio.

El Desayuno debe mejorar. El sofá cama no me resultó cómodo.

huge room!

bathroom is kind of dark. fridge in the cabinet can be a fire hazard. the cabinet got so hot because of the fridge, we had to keep it open.

Very central location which made walking into the Old Town very accessible. Despite central location the hotel was quiet and made for a pleasant stay. Hotel is located just off of a busy tram stop and public transport was regular and user friendly. Staff were friendly on arrival and offered a local map with areas they recommended we visit. We took their recommendations and were delighted with what the city had to offer. Breakfast was varied during our stay and had lots to chose from. Very clean and was satisfied with every breakfast. Our room was excellent and extremely clean. Storage was ample for the two of us and the bathroom had lots of space for toiletries etc.

Only negative I can pick out is the entrance had a heavy door and a flight of stairs as the main entrance. There was a side door that also granted access at ground level but we were unaware of this on arrival so hauled bags up the stairs. This was not a massive inconvenience to us personally but making guests aware of this prior to their arrival may be useful to some guests. (Aware this is such a small thing to pick out but attests to the high standard of stay at this hotel)

Great location, very helpful staff, large, comfortable rooms. We opted for the penthouse site and it was well worth it. We enjoyed a magnificent sunset view of Prague Castle on our rooftop deck or second night.

The only issue we had was the transfer from the airport to the hotel that was prearranged. Our original incoming flight was canceled and we had to rebook with a sufferer airline. I emailed the hotel twice and also called the day before we arrived to inform them of the change but they never let the drive know. Aside from that with a little delay getting there, everything else was great.

Location is great and staff friendly.

Gym was neither well equipped nor was is really cleaned regularly.

Hotel was great all that I didn’t like was the breakfast but to be fair am always fussy with breakfasts when am in another country so o don’t take that against the hotel. Location was amazing everything was basically a 10 min walk. Room was very big and clean a lot more than expected

Nothing

We liked the location which was only a 5 minute walk from Charles Bridge. All the staff were friendly and helpful. Our bedroom and bathroom were enormous with lots of hanging space. Our room was on the 3rd floor and it was really peaceful from road noise/restaurant noise.

We would have liked better pillows, ours were flat and uncomfortable. We thought the breakfast selection was average!

- super friendly and nice staff! - excellent location - fresh breakfast

- bathroom was quite cold

Location is quite decent, although if need to go by metro or popular tram route, need to walk around 500-700m. Staff was very nice and helpful! Street is pretty silent, but starting from Thursday you can hear people partying at the kaverna nearby. Hotel design is new and fresh. Breakfast was ok.

Bed and pillows were bad. After second day, my back and neck started hurting. It is easy to run out from hot water. We had to plan when and for how long we'll be going showering. Room heating is not comfortable, it was too hot most of the time, except around 4-7am in the morning. Glad we could use windows to open them up. Breakfast selection for hot dishes is small. Bacon was not a usual one, that you expect. Room wasn't super clean - we had a stain on our bed sheets, some dust here and there.

position perfect to walk to the main attraction in the old city

breakfast was extremely crowded, the point where the food was, was very small and wasn't so comfortable, it was necessary to cue for everything

The ambience of the hotel was beautiful.

nothing.

This was our second time staying here as the first time was superb. Location is great for exploring all over Prague. We were greeted by a lovely receptionist who told us where all the Xmas markets were, which was nice. We arrived late and she offered welcome drinks of OJ! Great touch for making your guests feel welcomed. Our room was big and so was the bathroom. Bed was comfortable. Large table and two chairs. Area to unpack your bags which was nice.

Breakfast has lots of different items, but the hygiene is lacking. We stayed three days and had breakfast every day and the plates weren't ever seriously clean--you can rub your hand over them and could feel that they weren't clean. Pillows were incredibly flat which made it uncomfortable to sleep. I asked for a different pillow and was given a hypoallergenic pillow without a pillowcase. ??? How do you give a guest a pillow without a pillowcase? We had the opposite problem of some other guest reviews---our water in the bathroom was incredibly hot which isn't safe.

Great staff. Nice breakfast buffet. very nice rooms and super comfortable beds. The best location to be. Close to the Old Town.

nothing

Room was comfortable and clean. Staff was excellent and the atmosphere positive an nice.

Breakfast; more options in fruit and better quality hot food (bacon, sausage, potatos and such). Hotel transport; expensive, credit card POS not in car. Smaller towels in bathroom not provided first two days.

Excellent location. Helpful staff. Room was comfortable and very generous in size.

Breakfast was very underwhelming.

comfortable room and good location

some of front desk staff were unfriendly and very unwelcoming hot water was not consistent in the shower

Great location, nice facility, friendly staff, wonderful breakfast.

My wife accidentally left a scarf in the closet. we contacted the hotel notifying them exactly where it was. We have friend who lives in Prague who offered to pick it up for us. The hotel told us they would notify us if they found it and unfortunately we did not hear back.

location

bed size and pillows

The staff were all friendly and helpful. The breakfast had a great selection of food. The location was 5 minutes from the bridge and 10 minutes from the main square. Loved having a kettle in the room to make tea.

Better shampoo and conditioner.