Staff was responsive, flexible, and helpful when it came to accommodating us. Close to bus station for those just spending the night in Porto Alegre. Decent breakfast spread.

Some rooms just didn't have wifi which we need for our work and we had to keep switching rooms to find our goldilocks zone where the wifi worked and all of the facilities were up to our standard.

The location

Bethroom dirty, towels dirty and sheets dirty

Not much really. It's a big hotel which was full with the Mini Miss Brasil Mundial beauty competition. Possibly the only positive thing was the rails in the bathroom for elderly people to hold.

Wifi in room horrible. It was necessary to work in lobby. The receptionists say they have mentioned this to the owners but nothing gets done. No toaster to toast bread at breakfast. Juice very artificial. Fourth lift not working, and extensive delays to get lift. Only the bathroom has three pin plugs, and no adapotors available.

didn’t like room everything very bad quality

Perto de tudo

Nothing in special

the old bed, and no bright towels and bedding clothes. the bathroom wasn’t clean enough

swimming pool is great

breakfast is like a one star hotel, the room is quite bit dirty, bed clothes are old and looks like dirty as well

location

room was not clean, pillows were terrible, breakfast was tasteless, room looked really old, shower was not good, a lot of mold in the bathroom with some papers to stop some dripping, not compatible with 4 stars

Comfortable, clean, great breakfast. Very nice staff.