Много удобно местоположение с възможност за паркиране на личния автомобил. Усмихнат, много любезен и отзивчив персонал. Приятно и уютно място за нощувка.

Staff was wonderful. Room was big and comfortable. Family members made stay even more homey. Hotel owners offered home cooked meals in cozy restaurant/bar. Location was super, short walk to center, or easy bus ride to Bus Terminal. I loved staying here.

Extremely friendly staff and warm welcome, clean and well organised! I would definitely recommend! The best staff!!!

staff are nice place is safe

Price

The lighting in the bathroom is so dim that the whole bathroom is like without light and very dark.

The hotel staff was super nice and allowed me to check in much earlier before the official check-in time stated on Booking.com, even though I haven't exchanged the euros to lev and paid her the accommodation fee. Although there isn't a fridge inside the room, she kindly lent me her fridge at her kitchen to put my salad. She also has a friendly and helpful husband and adorable kids :)

The Wi-Fi connection in my room was occasionally unstable but that was not quite an issue.

Thanks a lot. Pleasant experience, nice hotel, great hosts, who helped me park the loaded car in the courtyard of the hotel. Recommend!

I really enjoyed my stay in Family Hotel Kartala. It was more than I expected, very clean, comfortable, good location and worth the price for sure :))