Tanto la ubicación del hotel como la habitación en sí son geniales. La cama es muy cómoda, el baño, además de lleno de cosas útiles, es muy bonito. Vistas preciosas.

Todo perfecto! Muy limpio, cómodo y el personal muy amable

Lo único malo es que la calefacción solo puede regularse desde la recepción y por momentos hacia bastante calor en la habitación.

La cama es realmente cómoda, y el buffet no tiene mucha variedad pero todo lo que hay está buenísimo. El personal muy amable y la ubicación excelente.

Nos hicieron el favor de ponernos en una habitación con buena accesibilidad, pero se siente mucho el ruido del ascensor y las cisternas

La amplitud de la habitación, la luz que le entraba, la cama es comodisima y los accesorios como plancha de pelo, plancha de planchar, esterilla y jabones. La recepcionista nos recomendó ahorrarnos el parking y aparcar en OTA, que solomtebia coste el sábado por la mañana .

Que no tuviese rampas para la maleta o en su caso para alguien con minusvalías. Que por la noche no estaba bien iluminado los alrededores del hotel.

La ubicación, llegas en diez minutos andando a la Catedral o al Acueducto. La cama una pasada, el baño precioso. Te dan un cóctel de bienvenida, estaba buenísimo y el camarero que nos atendió era súper amable y simpático, muy atento. el desayuno muy completo, con muchisimo donde elegir y el personal también muy atento. Repetiré seguro

Que el bar cerrara a las 23:00 y no poder llegar de ver la ciudad y tomarnos otro cóctel 😂😂😂

Great stay in a beautiful hotel. Have stayed in Segovia a few times before & always in the same hotel but on this visit decided to try somewhere new! Good location & got parked outside hotel. Overall very happy!

Room was on the small side. I understand they have different rooms but this was all we could get at time of booking!

Location

The room! Very noisy...

Everything

It was all perfect

This hotel is just lovely. Great location, friendly staff, large comfortable rooms, beautiful decor and a delicious breakfast with lots of options. I can highly reccomend this hotel

The shower s over the bath. I prefer a free standing shower for safety and comfort.

rooms

everything fine

very centrally located. Helpful staff. Excellent breakfast buffet.

The bathrooms still had old fashioned faucets.

A beautiful and clean property with an excellent location.

n/a

Location was very good for the main Segovia attractions. Staff were very knowledgeable and helpful.

Parking arrangements were not straightforward.

The staff was very helpful Breakfast was very good . We liked everything

spacious and clean

not much sound installation people returning late could wake you up if your room opened onto the landing. Also the hot water was all over the place and took ages to come through.

Came back for a second time and it was like coming home. Great room, great breakfast, great hospitality

nothing

lovely old building. nice breakfast

The bedroom walls are paper thin. the guest on the adjoining room in 205 had their Tv on extremely loud until after 1.30am. it was impossible to sleep. could also hear every toilet flush. every toilet seat up and down. As reception was not manned and I didn’t want to confront the guest I had to resort to emailing reception via this web site. At 6.30am it was reported that the guests room had been visited. confusion also over the rate at which we were to be charged for breakfast and then we were charged twice. resolved satisfactorily when I reported it two days later.

Ideal location - could walk everywhere we wanted to go. Even managed to park outside the hotel using parking app.

Building work opposite hotel but luckily not working when we were in the hotel.

Special thank you to Cynthia on Reception who recommended excellent restaurants and suggested a fabulous day out, helped us in booking too, our tickets to el palacio de la granja to see the fountain display. Wide choice at breakfast, exceeded our expectations.

Nothing.

Really nice newly restored historic building in good location close to old town, shops, and near bus station. Large room, clean, comfortable, with all facilities, including a bath. Good wifi. Helpful girl at reception. Reasonably priced too. And even mixed a cocktail for me as a welcome drink.

No complaints at all!

Exceptionally clean. All staff, front reception, restaurant and facility staff were very friendly and professional. Excellent location, walking distance to everything. my family was very pleased with the breakfast. Beautiful spread and great value.

Excellent stay, good value for money for such a great facility

Nothing, maybe evening meals available in the hotel

beautiful hotel in a lovely location just in the outskirts of the old city..

nothing… loved it all

Spacious room, well kept property. Very comfortable.

Eating options, there is only breakfast and bar during the day. A cafe/restaurant would have been nice during the day.